Gippsland › Latest news › Gippsland Water
Gippsland Water draft Price Submission to the Essential Services Commission ready for community feedback sought in early July
More than 3,500 customers have helped shape Gippsland Water's plans and pricing for the next five years.
Over the past 18 months, local community groups, businesses and residents have shared their expectations, priorities and ideas through a range of methods culminating in Gippsland Water's first ever customer summit. Held over 3.5 days in April, the summit allowed 30 customers to explore key issues that affect the cost of their water and wastewater services and develop a series of recommendations on them.
To set their direction into the next five years and beyond, you are encouraged to get involved to the 2022 Urban Water Strategy and 2023 Price Submission
Going through process
Issues considered at the summit included the cost of water and wastewater services for major industry; the cost of adding new connections to the network to cater for population growth and the cost of maintaining recreational facilities at places Gippsland Water sources water from, but doesn't own or manage.
Customer summit panel member Margaret said it was a challenging and exciting process. "I don't know that anybody thought the topic of water could be so interesting and that the questions would be so complex, yet we went through a process and despite a diversity of views, we were able to make decisions," she said.
Implementing recommendations
Managing director Sarah Cumming, who attended each day of the summit, said that Gippsland Water highly valued the panel's input and was committed to implementing its recommendations to the maximum extent possible. "It's been a privilege to collaborate with the panel on such complex and important issues through the customer summit."
"Their deliberations and eventual recommendations were sophisticated, well-considered and are likely to have a favourable impact on bills once implemented." Ms Cumming said.
Community input received
Ms Cumming said the organisation's planning has taken on board community input received over the last 18 months through:
- Surveys
- Pop-up events
- Online events
- In-depth interviews
- Focus groups
- Stakeholder meetings
- Deliberations with its Customer Reference Group
"The process has been very much customer-led, giving us confidence that the future of our water and wastewater services reflects their priorities and expectations." Ms Cumming said.
Keep up-to-date
The draft direction of Gippsland Water's Price Submission to the Essential Services Commission is expected to be released for community feedback in early July, with the full submission due in September 2022.
To keep up-to-date with opportunities to get involved with Gippsland Water's plans and progress with its Price Submission, visit Gippsland Water - Lets Talk website.
Pictures from Gippsland Water website.
Source: http://gippsland.com/
Published by: news@gippsland.com
Latest News
Community input wanted on Bass Coast Shire Integrated Transport Strategy for safer and sustainable transportation by 31 August 2024Darren Chester promotes Mobile Service Centres that offer essential government services like Centrelink and Medicare across Gippsland
Gippsland Water adds customer care pop-ups for in-person payment support in Sale, Drouin, Warragul for July and Moe in August 2024
Latrobe River Bridge at Tyers had completion delayed to August 2024 frustrating residents with safety concerns
Baw Baw Shire attends 2024 Australian Local Government Association National General Assembly in Canberra advocating peri urban areas
Enjoy free chicken parma while listening to inspiring story of Warren Davies South Gippsland Farmer on 22 July 2024 at Mirboo North Hotel
Join Latrobe City Council and Planet Ark for National Tree Day 2024 at W H Burrage Reserve in Newborough on 28 July 2024
Latrobe City Council requests Planning Panel for Amendment C144 for Traralgon West Precinct on 9 September 2024
Latrobe Valley clubs excelled at 2024 Community Clubs Victoria awards with Morwell and Moe clubs earning top honours
Warragul Leisure Centre $11M expansion of community sports facilities opens 28 July 2024