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Continuing to Deliver for the Community

Latrobe City Council continues to deliver all essential services and has adopted innovative ways.

By Portal Admin - 2nd June 2020 - Back to News

Latrobe City Council continues to deliver all essential services and has adopted innovative ways to maintain a host of other valuable council services.

"While things may look different at the moment, Latrobe City staff are working hard to preserve vital connections with the community," said Latrobe City Mayor Councillor Dan Clancey. "There are some great examples of this with adapted library services, new approaches to Planned Activity Groups and the Meals on Wheels arrangements."

Though current restrictions prevent face-to-face contact at Council's service centres, it continues to operate over the phone and through other online mediums. The provision of essential services continues. These include waste collection and transfer stations, childcare, maternal and child health, immunisation, home care services, the animal pound and responses to critical infrastructure and maintenance requirements.

"While several of these services may have to operate in a modified way to balance the safety of staff and community, Council is confident it is striking the right balance," said Cr Clancey. "Meanwhile, services like libraries, are closed to the public but there is still plenty happening for members in this space. A whole host of digital library resources continue to be available to library members. Storytime and Wiggle and Jiggle is being delivered through the libraries Facebook page."

"Planned Activity Groups have switched from a group focus, in line with social distancing rules, to providing ongoing social interaction with clients by accompanying them on walks and engaging in the use of newly-developed activity packs," said Cr Clancey.

"Council staff are still out and about maintaining parks and gardens, the planning team is still available through multiple channels, including video conference, to provide support and process applications, our building and rates teams are still hard at work, council officers are still collecting lost animals, early learning centres continue to operate, immunisations are still happening via appointment and Meals on Wheels is being delivered by our home care team."

Cr Clancey said Council's business support officers had been especially busy since the onset of impacts from COVID-19, developing and delivering a range of new supports for local business. "We want to reassure our community members that we are actively pursuing every opportunity to support them during this challenging time," he said.

Source: www.gippsland.com

Published by: support@gippsland.com