Gippsland › Latest news › Tim Bull MP
Tim Bull urges action to halt harassment and identify call centre locations issuing false claims for Victorian government energy upgrades
East Gippsland residents are distressed by overzealous call centre staff falsely claiming to represent the Victorian government's Energy Upgrades. Tim Bull requested action to stop harassment and determine call centre locations.
Over-zealous call centre staff purporting to be representatives of the Victorian government's Energy Upgrades (VEU) are causing distress to East Gippsland residents. It has prompted Gippsland East Nationals MP, Tim Bull to raise the matter in State Parliament recently, asking the Minister to ensure these people indeed worked in the VEU scheme and given they were, what steps are in place to stop the harassment of residents and whether the call centres were internationally located.
Residents in East Gippsland express distress over misleading call centre staff promoting Victorian government's Energy Upgrades
Unwanted call centre
Mr Bull said, "Multiple constituents have contacted my office stating several different representatives from a call centre have made unsolicited contact, pushing the Victorian government Energy Upgrade initiatives and instructing homeowners to make a booking. This is despite constituents stating they do not want to be contacted or participate in the scheme. One received four calls in 24 hours - two on Sunday at 5pm and 10pm, another the following morning and then again after lunch, where they would not take no for an answer."
"These are people on the 'do not call register' and after the first call they requested not to be phoned again. Given this situation, I have asked the Minister to confirm whether these call centres have been engaged by the state government and, if so, what parameters have been put in place around what could generally be described as respectful behaviour for those declining the offer."
"I have also asked the Minister to advise that if the government has engaged these centres, where they are located, as some have reported the initial delay associated with international calls," he said.
Pictures from Tim Bull MP Facebook page.
Source: www.gippsland.com
Published by: news@gippsland.com
All-abilities pontoon underway at Blue Rock Lake to boost safe, inclusive boating and fishing access
Melina Bath says regional Victoria missed out while Glasgow benefits, with Victorians paying for Labor's failure
Venus Bay SLSC gets gold and bronze for the Open Female category at Victorian IRB National Championships
Darren Chester says Ministers have 'blood on their hands' for ignoring repeated crash warnings on Princes Highway
Darren Chester showed support for 'Everything Disability and Ageing Expo' held at Club Eastwood on 18 July 2025
Darren Chester visits George Grey Centre as they celebrate 60 years of empowering people with disabilities
East Gippsland Council to cease insurance for Crown assets, saving $57K and support to committees will continue
Lakes Entrance intersection upgrade stalled as questions mount over delays, costs and government silence
Martin Cameron along with the Nationals vow to fight Labor bill allowing forced access to private farmland for transmission projects
