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Danny O'Brien urges Allan Labor government to fix online rebate issues affecting CFA and SES volunteers' access to support

Danny O'Brien has urged the Allan Labor Government to fix the online-only rebate system, saying CFA and SES volunteers struggle to access support and deserve easier, paper-based application options.

By news@gippsland - 17th October 2025 - Back to News

The Nationals Member for Gippsland South, Danny O'Brien has called on the Allan Labor Government to fix problems with the Emergency Services and Volunteers Fund rebate system for CFA and SES volunteers.

Danny O'Brien said the government's online-only rebate system shows it's out of touch, disadvantaging volunteers without internet access or computer skills

Volunteers missing out

Speaking in Parliament, Mr O'Brien said many dedicated local volunteers have struggled to access the rebate because the process is online only, with some missing out altogether. "In Parliament I highlighted that many of our volunteers are of advancing age or of a more practical, hands-on background and the online system just isn't conducive to them being able to apply."

"We've had cases where volunteers were given the wrong password, couldn't get help from the helpline or missed out entirely because their property is in a partner's name," Mr O'Brien said.

Out of touch

Mr O'Brien said the government's insistence on online-only systems is yet another example of how out of touch it is with the people it claims to represent. "Not everyone can access or perhaps even afford a reliable internet connection or even own a computer."

"The government boasts that volunteers don't pay this tax, but many are having too because they can't qualify or apply for the rebate. This won't be an issue under The Nationals and Liberals in Government because we will scrap this tax," he said.

Support access barriers

Mr O'Brien said similar problems have been seen with programs like the Power Saving Bonus, which have placed extra pressure on already stretched and underfunded Neighbourhood Houses. "Neighbourhood Houses are spending hours helping volunteers and pensioners navigate these online systems. The government could fix this by offering a paper-based option for those who aren't computer literate."

Mr O'Brien said the situation is not only causing stress and frustration but also leaving long-serving volunteers feeling disheartened and undervalued. "Our CFA and SES volunteers give so much to protect our communities. The least the Allan Labor Government can do is make it easier for them to access the support they're entitled to, not put up more barriers."

Pictures from Danny O'Brien MP Instagram page.

Source: http://gippsland.com/

Published by: news@gippsland.com

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  Round Two of Baw Baw Shire’s Community Project Grants opens in February, offering community groups up to $5,000, with Applications by Appointment mandatory before submitting proposals by 27 February 2026.
• Tim Bull encourages Gippsland East communities to apply for Victorian government’s Tiny Towns Fund Grants until 4 February 2026
  Tim Bull urges Gippsland East communities to apply for the Tiny Towns Fund, offering $5,000-$50,000 grants to support tourism, liveability, and local projects for towns under 5,000 residents.
• Life Saving Victoria urges water safety precautions as heatwave drives crowds to beaches and pools
  Life Saving Victoria warns Victorians to prioritise water safety during this week’s 40°C heatwave, swim at patrolled locations, supervise children, avoid alcohol, and always swim with a friend.
• Darren Chester honours Legacy volunteers' century of supporting veterans' families at national launch
  Darren Chester praised Legacy volunteers at the national launch, highlighting their century of supporting veterans' families. Legacy Week 2025 will raise funds through badge and bear sales to provide vital services.
• East Gippsland Council warns pets aren’t presents, urges thoughtful, responsible lifelong commitment this Christmas season
  East Gippsland Council urges residents to avoid gifting pets impulsively this Christmas, emphasizing lifelong commitment, care, and responsibility, suggesting adoption vouchers or sponsorships as thoughtful alternatives.
• East Gippsland Council launches Buy Local campaign to support businesses, jobs, and community vibrancy this festive season and summer
  East Gippsland Shire Council has launched the Buy Local campaign, encouraging residents to support local businesses, strengthen jobs, and keep the community vibrant throughout the festive season and beyond.
• Martin Cameron criticises WorkSafe, calling system flawed after apprentice Byron Foley’s catastrophic injury
  Morwell MP Martin Cameron criticises Victoria’s "fundamentally broken" WorkSafe system, highlighting apprentice Byron Foley’s catastrophic injury, ongoing struggles, and calling for urgent reform, fairer compensation, and better support services.
• Darren Chester praises Moogji Aboriginal Council for advancing health and sustainability in East Gippsland
  Darren Chester visited Moogji Aboriginal Council in Orbost, praising its vital health, youth, and environmental programs that support East Gippsland communities and promote Aboriginal culture, wellbeing, and environmental sustainability.
• Regional all abilities participation grants is now open to boost inclusive sports opportunities for people with disability in regional communities
  The Allan Labor government's Regional All Abilities Participation Grants offer up to $25,000 for clubs to boost disability inclusion through equipment, training, travel support, and all-abilities sports programs.
• Bass Coast Shire Council pop-up sessions on four local playspace upgrades and proposed new designs on 13 Jan 2026
  Bass Coast Council is upgrading four playspaces in Wonthaggi, Cape Paterson, and Ventnor, inviting community feedback on two design options via Engage Bass Coast and January pop-up sessions.
• Princes Highway $2M upgrade improves safety and access for pedestrians at Lakes Entrance and Kalimna
  Nearly $2 million in joint government funding will upgrade Princes Highway at Lakes Entrance and Kalimna, improving pedestrian safety, access, and traffic flow with new medians, lighting, safety platforms, and path reconstruction.
• Tim Bull encourages local groups to apply for grants supporting veterans, preserving war memorials and heritage by 3 February 2026
  Tim Bull urges local organisations to apply by 3 February 2026 for grants supporting veterans and conserving war memorials and community heritage.
• Latrobe City Council launches Action Plan to simplify fees, processes, and communications for easier local businesses to grow
  Latrobe City Council’s new Action Plan simplifies fees, processes, and communications, making it easier for local businesses to operate, improve coordination, and support small businesses while driving economic growth.
• Melina Bath thanks community for support, generosity, and resilience during festive season and year’s end
  Marking the festive season, I thank eastern Victoria’s community for generosity, resilience, and support, celebrating local businesses, families, and volunteers while wishing everyone a safe, joyful, and prosperous 2026.
• Gippsland Water reminds customers support is available for water bills with flexible plans and financial assistance options
  Gippsland Water’s Customer Care team offers support for water bills, including flexible payment plans, financial assistance, utility relief grants, and connections to counsellors. Visit their website to learn more.
• Spring flows planned to support native fish migration and river health across West Gippsland
  West Gippsland CMA's Environmental Water team is planning Spring river flows to support native fish migration, enhance river health, and balance environmental care with community enjoyment of waterways.
• Darren Chester delivers volunteer grant to support Traralgon RSL Bowls Group and boost junior participation
  Darren Chester awarded a $1700 Volunteer Grant to Traralgon RSL Bowls Group, funding equipment to boost junior participation, support volunteers, and strengthen youth development as part of Gippsland's wider $63,000 program.
• East Gippsland drivers urged to follow parking limits this festive season to support local businesses
  East Gippsland Shire Council reminds drivers to follow festive season parking limits, ensuring accessibility, supporting local businesses, and avoiding fines, while respecting loading zones and disabled parking bays.
• Rokeby to Noojee $4M trail upgrade officially opens, enhancing accessibility, safety, and visitor experience across region
  A $4 million upgrade of the Rokeby to Noojee Trail has officially opened, delivering improved surfaces, facilities, signage and lookouts, with $3 million Victorian government funding and strong community contributions celebrated.
• Peri Urban Councils advocate for housing, infrastructure, and policy recognition with state government
  Peri Urban Councils Victoria met government leaders at Spring Street, advocating for housing solutions, essential infrastructure funding, and policy recognition to support rapidly growing peri urban communities sustainably.
• Baw Baw Shire to host community barbecues supporting farmers through 'Look Over the Farm Gate' grants
  Baw Baw Shire Council will host five community barbecues supporting farmers' wellbeing through Look Over the Farm Gate grants, offering connection, resources, and mental health support amid ongoing dry conditions.
• Gippsland Water launches Community Emergency Support Team to assist and support locals during emergencies
  Gippsland Water has launched a Community Emergency Support Team to provide safe water, information, and local assistance during bushfires, floods, storms, and power outages, working alongside emergency services and communities.
• Thurra River bridge and campground reopen for holidays, offering access to Croajingolong's forests, trails, and beaches
  Thurra River Bridge and campground reopen for holidays, restoring access to Croajingolong's forests, trails, and beaches after fire and flood damage, with resilient infrastructure upgrades ensuring long-term safety and community enjoyment.
• Shop Local in South Gippsland to strengthen community, support jobs, and keeping our economy thriving together everyday
  Shopping locally in South Gippsland strengthens our economy, supports jobs, services, and community groups. Every dollar spent locally multiplies impact, with increased spending boosting growth by millions annually. Shop Local South Gippsland.
• Bass Coast Christmas Giving Trees set up to support local families in need this festive season
  Bass Coast Shire Council’s Christmas Giving Trees are collecting gifts, gift cards, and food to support local families, with donations accepted at Customer Service Centres until early December.
• Baw Baw Shire Council awarded $140,000 in community grants to support sustainable, healthy, and thriving community projects
  Council has awarded over $140,000 in Community Grants to 36 groups, supporting events, projects, and minor capital works that strengthen community sustainability, health, and wellbeing through not-for-profit initiatives.
• Baw Baw Shire Council returns 37 cultural artefacts to Lardil people in historic Mornington Island repatriation
  Baw Baw Shire Mayor Danny Goss led a historic journey to Mornington Island, repatriating 37 cultural artefacts to the Lardil People, marking a significant step toward reconciliation and cultural heritage restoration.
• East Gippsland residents urged to foster dogs as Animal Aid Bairnsdale faces unprecedented influx and resource strain
  Animal Aid Bairnsdale urges East Gippsland residents to foster dogs as rising numbers strain shelter capacity. Support, resources, and costs are provided, ensuring dogs receive safety, love, and a chance at adoption.
• Gippslanders stand united, condemning violence and supporting victims of the tragic Bondi Beach attack
  The Bondi Beach tragedy deeply saddens us. Gippslanders stand united, honoring victims, thanking brave responders, condemning violence, and calling for kindness, tolerance, and community support in the face of adversity.
• Latrobe Health Assembly to continue, thanks to strong community support and new independent, community-owned future
  Defunded in the 2025 State Budget, the Latrobe Health Assembly will continue as a leaner, community-owned organisation tackling local health and wellbeing challenges through collaboration and grassroots leadership.
• Latrobe Valley's new 100MW big battery boosts energy reliability, cuts power bills, and supports Victoria's renewable transition
  A 100MW Latrobe Valley big battery has officially opened, boosting energy reliability, cutting power bills, and supporting Victoria's renewable transition, helping achieve government storage targets while delivering affordable electricity.
• Wellington Shire Council responds to AKD Yarram closure, pledges support for 73 affected workers and community
  Wellington Shire Council expressed heartbreak over AKD Yarram’s closure, impacting 73 employees, pledging support, advocating state assistance, and encouraging redeployment and economic opportunities to sustain the community.
• Bass Coast Council adopts 2026 - 2029 Domestic Animal Management Plan to support responsible pet ownership and wildlife protection
  Bass Coast Shire Council has adopted its 2026 - 2029 Domestic Animal Management Plan, promoting responsible pet ownership, wildlife protection, and safer shared spaces shaped by extensive community consultation and environmental stewardship goals.
• Mayor Rochelle Halstead honoured with MAV 10-year Service Award for her dedication to local government
  Bass Coast Mayor Cr Rochelle Halstead has received the MAV 10-Year Service Award, recognising her decade of dedicated leadership, advocacy, and commitment to strengthening local government and the Bass Coast community.
• AFL investigating alleged racism at Omeo District grand final following online video reports
  AFL is investigating alleged racism at the Omeo District grand final after online videos surfaced. MP Tim Bull condemned the behaviour, stressing racism is unacceptable and must never be tolerated in community sport.
• Latrobe Valley households to cut energy bills with efficient electric heat pump hot water system upgrades
  Latrobe Valley households can cut energy bills by $330 annually with efficient heat pump hot water systems, thanks to the Allan Labor government's SEC one stop shop pilot expansion.
• Darren Chester welcomes Minister Catherine King’s confirmation that the Eastern Beach Road intersection remains a priority
  The federal government has increased funding to $6.6 million for the Lakes Entrance road safety upgrade, but Federal MP Darren Chester says state government delays continue to stall the vital project.
• Darren Chester commends Mac Waste Group for community commitment and support for Gippsland families
  Darren Chester praised Mac Waste Group for its community commitment, local job creation, youth training initiatives, and support for Gippsland families through its partnership with the Little Jem Foundation and fundraising efforts.
• Darren Chester congratulates Hillywood Tree Nursery on expanding Gippsland-grown business with new online store
  Hillywood Tree Nursery in Briagolong has launched an online store, expanding access to Gippsland-grown plants. Darren Chester praised owner Ed Mosley for fostering innovation, sustainability, and local job growth in horticulture.
• David Littleproud warns vegetable growers of crisis as compliance costs soar, confidence collapses and exits loom
  Nationals leader David Littleproud warns Australia's food security is at risk, with two in five growers considering leaving amid rising compliance costs, financial strain, and Labor policies undermining farming viability.