Latest News
• Add My News • Search Old News
Improved Way to Communicate with Council – It’s as Easy as ‘Snap’‘Snap Send Solve’ phone app to make sending feedback for community members easier. By Portal Admin - 19th January 2020 - Back to News Community members can report issues and provide feedback to Latrobe City Council at the click of a button through the ‘Snap Send Solve’ phone app.
‘Snap Send Solve’ allows locals and visitors to submit a report in 30-seconds to Council on an extensive range of issues from graffiti through to stray animals, litter, tree blocking a road, parking and everything in between.
Latrobe City Council Mayor, Cr Dan Clancey said the technology allowed community the ease of being able to report an issue as soon as they discovered it.
"Our community are the ears and eyes of our regional City. This app allows individuals to directly contact us as soon as they come across an issue, whether it is when they are out and about driving around our municipality and come across stock on the road, they could ‘snap’ and ‘send’ it to Council," Cr Clancey said.
"It is that easy and the most efficient way to notify Council of issues that need addressing in our community. You simply take a photo on your phone, confirm your location on the map, add a few words to describe the problem and hit ‘send’.
"Latrobe City Council is focused on improving its customer service processes and responsiveness to customer needs and expectations. This app is not only a great step forward in terms of online customer service options, but a chance for us to start having more conversations with more people more often."
As the holidays approach, Council encourages community members to download the app for free from the Apple ‘App Store’ or ‘Google Play’ which will enable issues to be reported during the office closure period from Wednesday 25 December through to Wednesday 1 January 2020.
Source: www.gippsland.com Published by: support@gippsland.com
Related Articles- Wellington Shire Council backs campaign seeking greater rural investment, improved roads, infrastructure funding and regional economic growth
Wellington Shire Council is backing Rural Councils Victoria’s campaign for greater investment in rural infrastructure, including roads, community facilities and a proposed $1 billion regional productivity and growth fund. - RACV survey highlights Gippsland highways among Victoria’s most concerning roads, prompting renewed calls for improved safety
RACV’s 2026 survey ranks Gippsland highways among Victoria’s most concerning roads, citing potholes, poor surfaces and safety issues. Nationals MP Danny O’Brien has outlined a $5 billion regional roads commitment. - Bass Coast Shire Council traineeships open pathways to local careers and opportunities
Bass Coast Council’s 2026 traineeship program supports seven trainees with practical experience, qualifications and career pathways. Applications for 2027 are expected early next year, with opportunities showcased at Phillip Island September expo. - Seacombe fire prompts calls for greater fuel reduction, improved firebreaks and stronger emergency access around Loch Sport communities
The Seacombe fire has prompted calls for increased fuel reduction, improved firebreaks and emergency access, with Loch Sport residents seeking stronger bushfire prevention measures. - Moondarra Reservoir gains new pathway and native garden beds, enhancing recreation, accessibility and Aboriginal cultural connections
Gippsland Water has completed a new pathway and native garden beds at Moondarra Reservoir, improving visitor access, enhancing recreation and incorporating local flora, Aboriginal cultural information and community collaboration. - Surf Parade shared path moves forward as Bass Coast Shire Council investigates two-way road and carparking design in Inverloch
Bass Coast Shire Council will soon begin construction of the Surf Parade Shared Path in Inverloch, with completion expected by Christmas, while investigating costs and community support for two-way road and carparking. - Cann River Cafe creates local employment pathways through community training and youth opportunities
Cann River has opened Fern & Feather Cafe, a community-owned training initiative providing hospitality skills, employment pathways, youth opportunities and funding for local community programs. - Latrobe City Council ranks among Victoria's Top Five for Community Satisfaction in 2026 Snap Send Solve index
Latrobe City Council has ranked fifth in Victoria for community satisfaction, scoring 64.6 in the 2026 Snap Send Solve Index, exceeding both national and Victorian averages. - Baw Baw Shire Council appoints Anthony Petherbridge as third new director following organisational restructure
Baw Baw Shire Council has appointed Anthony Petherbridge as Director Community and Planning Services following its restructure, joining two new directors and bringing extensive strategic planning and executive-level local government experience. - Wellington Shire Council updates flood mapping to improve safety, planning, climate resilience and development decisions across the municipality
Wellington Shire Council is updating flood mapping and planning controls, incorporating climate impacts, to improve safety, guide development and manage flood risks. Public submissions close 2 November 2026. - Latrobe City Council seeks community feedback on draft 10-year Nature Plan to protect local biodiversity until 31 August 2026
Latrobe City Council is seeking community feedback on its draft 10-year Nature Plan, outlining priorities to protect biodiversity, restore landscapes and engage residents. Public submissions close on 31 August 2026. - Wellington Shire Council invites community feedback on three strategies guiding local economic growth, arts, culture, leisure and infrastructure through 2037
Wellington Shire Council is seeking community feedback on three strategies covering economic development, arts, culture, leisure and infrastructure, with consultation open until November 8, 2026, to guide priorities and investment through 2037. - Baw Baw Council awards $137,000 in community grants to 35 local groups supporting events, programs, equipment and community projects across the shire
Baw Baw Shire Council has conditionally awarded more than $137,000 to 35 community groups through its first 2026/27 grants round, supporting local events, projects, equipment and initiatives across the Shire. - New Bairnsdale footpath to improve access between Princes Highway and key health and community facilities
A new 280-metre concrete footpath will link Bairnsdale’s Princes Highway with key health and community facilities, improving safety and accessibility for pedestrians, with construction beginning September 21 and lasting six weeks. - Bass Coast Shire Council seeks community feedback on draft policy to strengthen engagement and decision-making until 21 October 2026
Bass Coast Shire Council is seeking feedback on its draft Community Engagement Policy to strengthen participation, clarify engagement expectations and ensure community input informs council decision-making. Submissions close 21 October 2026. - East Gippsland Council seeks community feedback on general local law review before 2027 expiry, submit by 2 October 2026
East Gippsland Shire Council is seeking community feedback on its General Local Law review, covering public spaces, safety, amenity and local activities, with consultation open until Friday, October 2. - Bass Coast Shire Council seeks community feedback to shape safer roads through New Road Safety Strategy Plan until 10 September 2026
Bass Coast Shire Council is inviting residents to help shape its new Road Safety Strategy through community workshops and an online survey, aiming to reduce crashes and improve safety for all road users across the shire. - Latrobe City Council seeks community input on priorities and spending ahead of 2027/28 Budget Development and financial planning process
Latrobe City Council is seeking community feedback to help shape its 2027/28 Budget, with residents encouraged to share priorities, ideas and concerns through Have Your Say by November 1. - Bass Coast Shire Council seeks feedback on new waste charge proposal with various session dates in September and feedback closing on 21 October 2026
Bass Coast Shire Council is consulting on a proposed waste charge for all rateable properties, aiming to fairly share costs and improve transparency around community waste services. - Latrobe Council urges Premier Carroll to fast-track investment, industry growth and secure future jobs in Valley
Latrobe City Council has urged newly appointed Premier Ben Carroll to meet urgently on economic diversification, investment and job creation as the region faces energy transition, manufacturing job losses and Yallourn 2028 closure. - South Gippsland Shire Council seeks community feedback on future of local aquatic facilities and swimming pools before 6 December 2026
South Gippsland Council is seeking community feedback on the future of aquatic facilities, with ageing infrastructure, changing visitation, rising costs and renewal needs under consideration. Feedback closes December 6. - Bass Coast Shire Council seeks community input to shape future grants program and strengthen local community initiatives until 4 October 2026
Bass Coast Council is reviewing its Community Grants Program, inviting residents and groups to help shape funding priorities supporting local projects, events, climate action and community initiatives. - Latrobe City Council will push six reforms addressing regional investment, housing, infrastructure, funding fairness and sustainability at MAV State Council
Latrobe City Council will take six reform proposals to the MAV State Council, targeting fairer funding, housing, planning, investment, infrastructure and support for regional communities. - Latrobe City Council pushes for jobs, investment, housing and community safety during Victorian Parliament delegation
Latrobe City Council has urged Victorian leaders to back jobs, housing, investment, community safety, energy transition projects and infrastructure to strengthen long-term regional economic growth. - East Gippsland Councillors take council in community program to Twin Rivers district for local engagement on 29 September 2026
East Gippsland Councillors will visit Bruthen, Johnsonville and Metung on September 29, meeting residents and businesses to discuss local priorities, challenges and opportunities through Council’s community engagement program. - Latrobe City Council endorses updated community amenity local law following extensive community consultation
Latrobe City Council has endorsed an updated Community Amenity Local Law, strengthening rules around property upkeep, waste, animals, burning, vehicles, public spaces and permits. - South Gippsland Council awards $122,959 to support 20 community organisations, local projects and other updates on council programs
South Gippsland Council has awarded $122,959 to 20 groups, while promoting local projects, bridge repairs, weed management, hard waste collections and community programs. - East Gippsland Council calls for fairer forestry transition funding, greater transparency and investment in affected communities before state election
East Gippsland Council is seeking fairer forestry transition funding, greater transparency and stronger investment to support affected communities, local economies, jobs and bushfire preparedness. - South Gippsland Council highlights Seniors Festival 2026, road safety projects, community initiatives and other updates across shire
South Gippsland Shire Council highlights Seniors Festival events, $2.849 million in road safety funding, a new Nyora public toilet, resilience initiatives, community programs and feedback opportunities across the region. - Latrobe City Council urges Premier Ben Carroll to include the region among Victoria's three free dental clinic locations
Latrobe City Council urges Premier Ben Carroll to select Latrobe City for a free regional dental clinic, improving affordable healthcare access and reducing cost-of-living pressures. - Baw Baw Shire Council keeps fortnightly red bins, weekly FOGO collections despite petition calling for weekly rubbish service
Baw Baw Council will retain fortnightly red-bin and weekly FOGO collections despite a 6,139-signature petition seeking weekly rubbish services, citing $173,000 annual costs and reduced landfill waste. - Baw Baw Shire Council seeks community feedback on first draft Events Strategy for future events from 27 August to 16 September 2026
Baw Baw Shire is inviting residents, event organisers and local businesses to comment on its first draft Events Strategy, open on Baw Baw Connect from August 27 to September 16, helping shape future event planning across the Shire. - Baw Baw Shire Council urges community advocacy for major projects ahead of Victorian state election
Baw Baw Shire Council is urging residents to support advocacy for the Rokeby to Noojee Trail Extension and urgent Warragul-Drouin intersection upgrades ahead of the Victorian state election. - East Gippsland Council completes initial flood recovery assessments, providing support and referrals to affected residents and businesses
East Gippsland Shire Council has supported flood-affected residents and businesses through assessments, referrals and waste assistance following October’s severe rainfall, coordinating with emergency services, volunteers and agencies. - East Gippsland Council welcomes Coalition’s $120M pledge for new Bairnsdale Hospital emergency department and expanded patient capacity
East Gippsland Shire Council has welcomed the Coalition’s $120 million pledge for Bairnsdale Hospital’s new emergency department, which will expand treatment spaces, ambulance bays and hospital beds to meet growing healthcare demand. - Latrobe City Council records strongest planning performance, leads Victoria in statutory decision timeframes
Latrobe City Council has achieved its strongest planning performance, with 95.44 percent of applications decided within statutory timeframes following streamlined delegation reforms introduced in May 2025. - East Gippsland Council advocates National Sovereign Wealth Fund to deliver long-term regional benefits from resource revenues
East Gippsland Council will advocate for a national Sovereign Wealth Fund funded by resource revenues, supporting long-term regional investment, infrastructure, resilience and intergenerational benefits while reducing reliance on competitive grants. - Baw Baw Shire Council urges election candidates to fund critical projects before Victorian state election in November
Baw Baw Shire Council is urging Victorian election candidates to fund critical local projects, including road upgrades, trails, sporting infrastructure, business development and a new West Gippsland Hospital. - Wellington Shire Council retains three-bin waste system as landfill waste falls, delivering savings and supporting long-term waste management
Wellington Shire Council will retain its three-bin kerbside waste service after landfill waste fell more than 40 per cent, reducing disposal costs and supporting lower household waste charges. - East Gippsland Council connects local contractors with upcoming projects, opportunities and business support initiatives on 21 August 2026
Around 80 local contractors attended East Gippsland Shire Council’s annual breakfast, gaining insights into upcoming projects, procurement opportunities, tendering processes and business support initiatives for local enterprises. - Bass Coast Shire Council urges state government to act on urgent on Western Port Woodlands protection controls before caretaker period
Bass Coast Shire Council has urged the Victorian Government to introduce interim protections for Western Port Woodlands, citing significant biodiversity values and seeking action before caretaker provisions begin on November 3. - Bass Coast Shire Council asks residents to keep FOGO bins cardboard-free following updated recycling guidelines from April 2026
Bass Coast Council asks residents to keep cardboard out of FOGO bins from April 2026, ensuring high-quality compost, reducing contamination, and supporting efficient recycling and local environmental sustainability. - Wellington Shire Council opposes mandatory fourth glass recycling bin, urging Victoria to allow council flexibility instead
Wellington Shire Council has again urged the Victorian government to scrap mandatory household glass bins, citing costs, practicality and existing Container Deposit Scheme success while seeking greater flexibility for regional councils. - East Gippsland Shire Council welcomes Temporary Disaster Roaming 1 October 2026, allowing access to other networks during eligible natural disasters
East Gippsland Shire Council welcomes Temporary Disaster Roaming, activated by Telstra, Optus and TPG on October 1, 2026, allowing access to other networks for essential calls, texts and limited data during eligible disasters. - Wellington Shire Council 2026 hard waste collection returns this spring for convenient household clean-up and recycling
Wellington Shire Council’s annual hard waste collection returns from September 28 to October 30, offering residents convenient disposal of unwanted household items, including e-waste, while supporting recycling and reducing illegal dumping. - Wellington Shire Council retains in-house library service following review confirming best value for community needs
Wellington Shire Council has endorsed the outcome of its Wellington Libraries Service Review, confirming library services will continue to be delivered as is. - East Gippsland Shire Council consults service street businesses on proposed Bairnsdale taxi rank relocation and Nicholson street mall improvements
East Gippsland Shire Council is consulting Service Street businesses on a proposed Bairnsdale taxi rank relocation, while Nicholson Street Mall upgrades aim to improve safety and amenity. - Wellington Shire Council secures $2M for road safety improvements across five Gippsland towns before mid-2027
Wellington Shire Council has secured $2 million for road safety upgrades across Maffra, Stratford, Sale, Wurruk and Heyfield, with works beginning before Christmas and completion expected by mid-2027. - Latrobe City Council schedules 40 kilometres of road upgrades across municipality
Latrobe City Council will resurface 40 kilometres of local roads during 2026/27, including resealing and asphalt works across six communities to improve safety, extend road life and prevent potholes. - East Gippsland Shire Council seeks $4M to upgrade Lakes Entrance drainage, protect communities and unlock 1,500 new housing lots
East Gippsland Council is seeking $4 million for Lakes Entrance drainage upgrades to reduce flood risk, protect communities and support development of 1,500 housing lots. - Wellington Shire Council backs West Sale Airport for proposed Gippsland Police Academy training campus
Wellington Shire Council will advocate for a Gippsland Police Academy at West Sale Airport, citing existing infrastructure, the former TAFE campus, expansion capacity and potential regional jobs, investment and training opportunities. - East Gippsland Council calls for ESVF levy reform ahead of November Victorian state election
East Gippsland Shire Council is urging Victorian election candidates to reform the ESVF levy, citing disproportionate regional costs and seeking fairer, transparent emergency services funding. - Baw Baw Shire Council to consider cost of returning to weekly red-bin collections
Baw Baw Council will investigate the costs and implications of restoring weekly red-bin collections after a 6,139-signature petition highlighted strong community concern over the FOGO changes. - East Gippsland Shire Council seeks $4M election funding to unlock 600 new homes through Lucknow drainage upgrades
East Gippsland Council is seeking $4 million for Lucknow drainage upgrades, enabling up to 600 new homes while addressing flooding and supporting sustainable growth. - East Gippsland Shire Council urges property owners to maintain onsite wastewater systems and prevent failures
East Gippsland Shire Council reminds property owners to maintain onsite wastewater systems, including regular servicing and septic pumping, to prevent failures and protect households, neighbours and the environment. - East Gippsland Shire Council calls for election funding to unlock thousands of homes across the shire
East Gippsland Council is seeking $12 million in Victorian Election funding for infrastructure projects in Paynesville, Lakes Entrance and Lucknow, supporting thousands of new homes. - Baw Baw Shire Council launches the return of Gippy Girls Can in September with something for every woman
Gippy Girls Can returns across Baw Baw in September, offering women and girls welcoming, beginner-friendly and affordable opportunities to try new activities, get active and connect. - Paynesville Council seeks $4M for intersection upgrades to unlock 1,400 new homes
Paynesville's $4 million intersection upgrade proposal aims to improve road safety, ease congestion and unlock around 1,400 new homes in the town's growth area. - Bass Coast Shire Council urges vigilance as Phillip Island penguins face H5N1 bird flu threat
Bass Coast is urging vigilance after H5N1 avian influenza was detected on Phillip Island, advising people to avoid sick or dead wildlife. Little penguins will be vaccinated as agencies coordinate efforts to protect wildlife and monitor the outbreak. - Statement from CEO Tilla Buden - Councillor Ben Lucas to contest Victorian state election
West Ward Councillor Ben Lucas will contest the Victorian State Election on 28 November 2026. He plans to seek leave from Council, with administrative arrangements underway to ensure Council operations and procedures continue during his absence. - Rob Moffatt officially joins Latrobe City Council as Morwell River Ward's newly elected councillor after by-election and oath of office
Latrobe City Council has welcomed Rob Moffatt as Morwell River Ward's newly elected councillor. He formally commenced after taking his oath, joining the nine-member council for the remainder of its current term. - Nicholson Street Mall safety works begin as council plans longer-term redevelopment and community consultation for future improvements
Works at Nicholson Street Mall will improve safety and amenity, including relocating the taxi rank and removing outdated infrastructure, while Council develops longer-term redevelopment plans and community consultation. - Moe Inline Hockey Championships secure five-year council funding, expected to boost $15M into local economy through visitor spending
Latrobe City Council will provide $100,000 over five years to support Moe’s Australian Inline Hockey Club Championships, expected to generate $15 million locally through visitor spending and accommodation. - Swooping season returns across Latrobe, with council urging residents to take precautions around nesting birds
Latrobe City Council is urging residents to stay alert during swooping season, avoid nesting areas where possible, check Victoria’s Swooping Bird Map and take precautions when walking outdoors. - East Gippsland property owners receive 2026/27 rates notices as council sets average increase below state cap
East Gippsland property owners have received 2026/27 rates notices, with Council’s average increase set at 2.5%. Payment options, objections and face-to-face support are available for residents - East Gippsland launches disability network to strengthen community input on council projects, services and decisions
East Gippsland Shire Council has launched the Disability Network, inviting people with disability, carers and organisations to help shape council decisions through accessible online and in-person community engagement. - Latrobe City ratepayers to receive 2026/27 notices as council outlines $90.4M works program
Latrobe City ratepayers will receive 2026/27 rates notices from late August, helping fund $90.4 million in capital works, essential services and community assets across the municipality.
|
|
