Latest News
• Add My News • Search Old News
Improved Way to Communicate with Council – It’s as Easy as ‘Snap’‘Snap Send Solve’ phone app to make sending feedback for community members easier. By Portal Admin - 19th January 2020 - Back to News Community members can report issues and provide feedback to Latrobe City Council at the click of a button through the ‘Snap Send Solve’ phone app.
‘Snap Send Solve’ allows locals and visitors to submit a report in 30-seconds to Council on an extensive range of issues from graffiti through to stray animals, litter, tree blocking a road, parking and everything in between.
Latrobe City Council Mayor, Cr Dan Clancey said the technology allowed community the ease of being able to report an issue as soon as they discovered it.
"Our community are the ears and eyes of our regional City. This app allows individuals to directly contact us as soon as they come across an issue, whether it is when they are out and about driving around our municipality and come across stock on the road, they could ‘snap’ and ‘send’ it to Council," Cr Clancey said.
"It is that easy and the most efficient way to notify Council of issues that need addressing in our community. You simply take a photo on your phone, confirm your location on the map, add a few words to describe the problem and hit ‘send’.
"Latrobe City Council is focused on improving its customer service processes and responsiveness to customer needs and expectations. This app is not only a great step forward in terms of online customer service options, but a chance for us to start having more conversations with more people more often."
As the holidays approach, Council encourages community members to download the app for free from the Apple ‘App Store’ or ‘Google Play’ which will enable issues to be reported during the office closure period from Wednesday 25 December through to Wednesday 1 January 2020.
Source: www.gippsland.com Published by: support@gippsland.com
Related Articles- Baw Baw Shire Council meeting snapshot - Wednesday 24 September 2025
Baw Baw Shire Council appointed Tilla Buden as CEO, adopted the Domestic Animal Management Plan, awarded Drouin streetscape contract, deferred Alex Goudie Park Master Plan, and endorsed updated delegation guidelines at its 24 September meeting. - Baw Baw Shire Council meeting snapshot - Wednesday 24 September 2025
Baw Baw Shire Council appointed Tilla Buden as CEO, adopted the Domestic Animal Management Plan, awarded Drouin streetscape contract, deferred Alex Goudie Park Master Plan, and endorsed updated delegation guidelines at its 24 September meeting. - Baw Baw Shire Council meeting snapshot - Wednesday 27 August 2025
Baw Baw Shire Council's 27 August meeting covered petitions, Warragul planning permits, Aberfeldy roadworks, draft strategies, community consultation, governance updates, with meetings live-streamed and open for public participation. - South Gippsland Shire Council seeks community feedback on two proposed accessible locations for new toilet facilities in Nyora's RSL Park
South Gippsland Shire Council invites feedback on two proposed Nyora RSL Park toilet locations, offering improved safety, accessibility, and amenities. Submissions close Sunday, 12 October 2025. - Latrobe City Council endorsed applications for the 2026/2027 Black Spot Program, targeting high-risk crash sites across the shire
Latrobe City Council has applied for the 2026/2027 Black Spot Program, proposing safety upgrades at Traralgon, Morwell, and Newborough crash sites. Successful projects will involve community consultation during the design phase. - Baw Baw Shire Council appoints experienced leader Tilla Buden as new chief executive officer commencing on November 2025
Baw Baw Shire Council has appointed Tilla Buden as its new CEO, bringing extensive leadership experience and community focus. She will formally commence in the role on 17 November 2025. - Latrobe City Council seeks community feedback on the future of Moe Gardens Caravan Park as lease nears end
Latrobe City Council is inviting community feedback on the future of Moe Gardens Caravan Park, with the current operator's lease expiring in May 2026 under Crown Land Leasing Policy requirements for open and impartial processes. - Baw Baw Shire Council seeks community feedback on draft 10-year open space strategy for future planning
Baw Baw Shire Council invites feedback on its draft Open Space Strategy, shaping a 10-year plan to guide investment, protect natural spaces, and enhance community wellbeing. Consultation closes Friday 3 October 2025. - Baw Baw Shire Council awarded $140,000 in community grants to support sustainable, healthy, and thriving community projects
Council has awarded over $140,000 in Community Grants to 36 groups, supporting events, projects, and minor capital works that strengthen community sustainability, health, and wellbeing through not-for-profit initiatives. - Bass Coast Council launches mid-term review of Climate Change Action Plan, celebrating achievements and inviting community input
Bass Coast Shire Council is reviewing its Climate Change Action Plan 2020-2030, celebrating renewable energy achievements and inviting community feedback through surveys, pop-up sessions, engagement events, and a special film screening. - Baw Baw Shire Council invites community to join Biodiversity Blitz and help shape first nature plan from 1-30 September 2025
Baw Baw Shire Council invites residents to celebrate Biodiversity Month by joining the Biodiversity Blitz, recording local species, attending walk-and-talk events, and contributing ideas to shape the region's first Nature Plan. - Latrobe City Council endorses community engagement on draft financial, asset, and road management plans
Council endorsed community engagement on key draft plans, including the Financial, Asset, and Road Management Plans, ensuring alignment with the Community Vision, Council Plan, and long-term strategic planning framework. - East Gippsland Council to consider proposed changes to Raymond Island Ferry pass system at September meeting
East Gippsland Shire Council will consider proposed Raymond Island Ferry pass changes, including extra landowner passes, renter passes, and future consultation, aiming for fairer allocation and improved functionality from 2026/27. - Wellington Shire Council seeks feedback on the Domestic Animal Management Plan Review until 24 September 2025
Wellington Shire Council's draft Domestic Animal Management Plan outlines priorities for responsible pet ownership, safety, and welfare, inviting community feedback from 28 August to 24 September 2025. - Baw Baw Shire Council endorses 2026 - 2029 Domestic Animal Management Plan to promote safety, welfare, responsible ownership
Baw Baw Council has endorsed the 2026-2029 Domestic Animal Management Plan to promote responsible pet ownership, enhance animal welfare, ensure community safety, and guide strategic animal management over the next four years. - Wellington Shire Council invites open conversations on financial pressures impacting community services, roads, and facilities
Wellington Shire Council faces rising costs, rate caps, and funding pressures, yet remains committed to delivering essential services and urging government reform to better support regional communities into the future. - Bass Coast Shire Council delivers new shared path linking Cowes and Ventnor, boosting transport safety and community connectivity
Bass Coast Shire Council will deliver a new 2km Ventnor Road Shared Path, linking Cowes and Ventnor, improving safety, accessibility, and community connectivity. The $1.96m project is jointly funded with the Australian government. - Baw Baw Shire Council secures funding for four key road safety projects through TAC and federal Blackspot Programs
Baw Baw Shire Council secured TAC and Federal Blackspot funding for four key road safety projects in Warragul and Drouin, targeting high-risk areas with upgrades to improve safety for all road users. - Latrobe City Council endorses submissions on Hazelwood and Yallourn declared mine rehabilitation plans
Latrobe City Council has endorsed submissions on Hazelwood and Yallourn mine rehabilitation plans, promoting sustainable restoration, strong coordination, environmental accountability, community benefits, and long-term regional resilience. - Bass Coast Shire Council begins Cowes foreshore upgrades with $8M funding improvements for safer, greener, connected spaces
Bass Coast Shire Council will soon commence the Cowes Foreshore Precinct Project, delivering staged civil and landscaping upgrades with $8 million federal funding, revitalising Cowes into a safer, greener and more connected destination. - Bass Coast Shire Council hosts free creative industries workshop with marketing strategies, PR insights on 12 November 2025
Bass Coast Shire Council is hosting a free creative industries workshop in Cowes on 12 November, offering marketing strategies, PR insights, business support, and networking with local media. - Bass Coast Shire Council urges Victorian government, LSV to ensure lifeguard patrols continue safely, without cuts
Bass Coast Shire Council urges Victorian government and LSV to guarantee lifeguard patrols, warning proposed funding hike strains budgets while beaches remain high-risk, with recent drownings highlighting urgent safety needs. - Wellington Shire Council proudly announces the $23M Aqua Energy Leisure Centre redevelopment opens 7 October 2025
Wellington Shire Council is thrilled to announce the much-anticipated redevelopment of Aqua Energy Leisure Centre in Sale is complete, with the $23 million facility set to open officially to the public on Tuesday 7 October 2025. - Wellington Shire Council offers free green waste disposal to help residents reduce fire hazards this season
Wellington Shire Council is urging property owners, particularly in coastal communities, to prepare for the fire danger period by taking advantage of its Fire Ready No-Fee Green Waste Disposal program. - Wellington Shire Council to update Community Local Law 2021, ensuring relevance, inclusivity, and strong legal compliance
The Safer Communities Plan includes Jack's Law to clear weapons from streets, Restart for repeat offenders, and Youthstart to support at-risk youth. Mr Cameron says Labor lacks a plan to tackle Victoria's crime crisis, leaving regions vulnerable. - South Gippsland Shire Council extends footpath trading permits amid system update and upcoming fee changes
South Gippsland Shire Council is updating its Footpath Trading Permit system. Current permits are automatically extended until December, with new fees applying next year. Businesses will receive updated information once finalised. - Baw Baw Shire Council returns 37 cultural artefacts to Lardil people in historic Mornington Island repatriation
Baw Baw Shire Mayor Danny Goss led a historic journey to Mornington Island, repatriating 37 cultural artefacts to the Lardil People, marking a significant step toward reconciliation and cultural heritage restoration. - South Gippsland Shire Council invites the community to join the Garage Sale Trail on November and other projects
Australia's biggest second-hand treasure hunt returns this November across two weekends, offering households the chance to declutter and earn cash, while bargain hunters uncover unique finds and help divert goods from landfill. - Darren Chester praises Moogji Aboriginal Council for advancing health and sustainability in East Gippsland
Darren Chester visited Moogji Aboriginal Council in Orbost, praising its vital health, youth, and environmental programs that support East Gippsland communities and promote Aboriginal culture, wellbeing, and environmental sustainability. - Join the conversation and help shape South Gippsland and other council projects, programs and initiatives
Join the conversation this spring! Share your ideas on South Gippsland's future through community consultations, including Pre-Prep, Draft Plans, Governance Rules, and the 2026/27 Budget.
|
|
