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Essential Services Commission (ESC) has started customer perception survey for East Gippsland Water
Essential Services Commission customer perception survey has begun.
The Essential Services Commission (ESC) has begun its quarterly customer perception survey, which means some locals may receive a phone call asking about East Gippsland Water. The calls are independent of East Gippsland Water, however it is a legitimate survey on behalf of our regulator.
Essential Services Commission (ESC) engages with their customer to monitor consumer sentiments and concerns
The reporting tracks how each water authority in Victoria has assessed its performance against customer expectations and whether customers are receiving value for money. For further information about ESC reporting, visit Essential Services Commission website.
Pictures from East Gippsland Water Facebook page.
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