Latest News
• Add My News • Search Old News
Bairnsdale Visitor Information Centre relocates, expands mobile services for flexible, cost-effective visitor support modelThe Bairnsdale Visitor Information Centre will move to the council's Corporate Centre, with an expanded mobile service and new tourism website providing flexible, cost-effective visitor support while highlighting East Gippsland's local businesses. By news@gippsland - 7th July 2025 - Back to News The Bairnsdale Visitor Information Centre (VIC) is set to relocate later this year as part of East Gippsland Shire Council's plan to deliver a more cost-effective and flexible visitor servicing model. The VIC will move from its current location at 240 Main Street (next door to St Mary's Catholic Church) to the council's Corporate Centre at 273 Main Street. 
The Bairnsdale Visitor Information Centre will relocate to council's Corporate Centre, offering flexible, cost-effective services with new weekday hours and improved targeted visitor support Adapting visitor servicesNew operating hours will align with standard business times - Monday to Friday, 9am to 5pm - but will be better supported by targeted visitor services. The VIC is currently open 9.30am to 4pm seven days. To ensure a smooth changeover ahead of the September school holidays and to maintain services for visitors and the community, a new mobile visitor information service will be rolled out. It will have a strong presence in the Bairnsdale CBD during the transition period, with clear signage to guide visitors. This mobile service will then be expanded to provide flexible, on-the-ground support at key events and popular destinations across the region, particularly during weekends and peak tourism periods. While the Bairnsdale VIC will no longer retain its yellow 'I' accredited status (due to opening hours changes), services will be supplemented by the mobile offering and supported by the Lakes Entrance VIC. The Lakes VIC will continue to operate seven days a week as the region's flagship accredited centre under the Victorian Tourism Industry council's criteria. Efficiency flexibility reachGeneral Manager Business Excellence Sarah Johnston said the changes aim to improve efficiency, offer more responsive services, and better meet the needs of today's visitors. "By relocating the Bairnsdale centre and boosting our mobile service, we can increase our reach and offer a more flexible, responsive visitor experience. This model also ensures we're making the best use of ratepayer funds while supporting the tourism economy in new and effective ways." While some final details are still being confirmed for the new space, the community can be assured that local goods and products will continue to be showcased and sold at the relocated centre. In addition, council is preparing to launch a new Visit East Gippsland tourism website, providing visitors with up-to-date, self-service information. VIC staff will support and maintain the platform to ensure content remains relevant and accurate for trip planning and to complement the broader visitor servicing model. Flexible tourism servicesSarah said, "It's not about reducing services - it's about delivering them smarter. This move makes good economic sense while still delivering a high level of service. The way people access information has changed, and we're ensuring we keep pace while still offering the warm, personal welcome East Gippslanders are known for." The move to the Corporate Centre will offer a more modern and accessible environment for visitors and staff. "We look forward to welcoming visitors to the new location and continuing to deliver high-quality, adaptable tourism services that support local businesses and showcase the best of East Gippsland," Sarah said. Details on the exact move timeframe will be communicated closer to the date. Pictures from Visit East Gippsland website.
Source: http://gippsland.com/ Published by: news@gippsland.com
Related Articles- Join Omeo's visitor economy through tourism mapping and justice precinct masterplan vision sessions on 14 September 2025
Omeo visitor economy's future will be shaped through community sessions presenting the Tourism Ecosystem Mapping Report and Draft Justice Precinct Masterplan, highlighting heritage, recreation, and opportunities to attract investment. - East Gippsland Shire backs $15M Bairnsdale Airport upgrade to boost emergency response and healthcare services regionally
East Gippsland Shire Council has backed a $15 million Bairnsdale Airport upgrade, extending the runway to boost emergency response, healthcare services, and regional aviation, supported by government funding and health agencies. - Cowes Foreshore Precinct Project begins, for safer, more accessible visitor experience from $9.6M shared investment
Work has begun on the $9.6 million Cowes Foreshore Precinct Project, delivering staged upgrades to create a safer, more accessible, pedestrian-friendly destination while supporting businesses and preserving Cowes' vibrant visitor appeal. - Danny O'Brien criticises Labor for closing Sale and Bairnsdale courts on non-sitting days, inconveniencing locals
Danny O'Brien condemns the Labor government for closing Sale and Bairnsdale courts on non-sitting days, restricting public access and causing significant inconvenience for Gippsland communities who rely on local court assistance. - East Gippsland residents urged to foster dogs as Animal Aid Bairnsdale faces unprecedented influx and resource strain
Animal Aid Bairnsdale urges East Gippsland residents to foster dogs as rising numbers strain shelter capacity. Support, resources, and costs are provided, ensuring dogs receive safety, love, and a chance at adoption. - Rokeby to Noojee $4M trail upgrade officially opens, enhancing accessibility, safety, and visitor experience across region
A $4 million upgrade of the Rokeby to Noojee Trail has officially opened, delivering improved surfaces, facilities, signage and lookouts, with $3 million Victorian government funding and strong community contributions celebrated. - Wellington Shire Council proudly announces the $23M Aqua Energy Leisure Centre redevelopment opens 7 October 2025
Wellington Shire Council is thrilled to announce the much-anticipated redevelopment of Aqua Energy Leisure Centre in Sale is complete, with the $23 million facility set to open officially to the public on Tuesday 7 October 2025. - Martin Cameron says new emergency services tax replaces fire levy, adding enormous pressure to struggling small businesses
Latrobe Valley small businesses face soaring costs as Labor's new Emergency Services Tax replaces the Fire Services Levy, with Nationals warning it punishes regional communities and fuels insolvencies amid financial mismanagement. - Melina Bath urges Labor government to scrap emergency services tax as VFF survey shows farmers' frustration and concern
The Nationals' Melina Bath urged the Allan Labor government to scrap the emergency services tax, citing VFF survey findings showing widespread financial, mental, and regulatory pressures on Victorian farmers. - Gippsland Water launches Community Emergency Support Team to assist and support locals during emergencies
Gippsland Water has launched a Community Emergency Support Team to provide safe water, information, and local assistance during bushfires, floods, storms, and power outages, working alongside emergency services and communities. - Labor government delivers $2.73M Sale Hospital upgrade, modernising Community Services building for Gippsland healthcare staff
The Allan Labor government is delivering a $2.73 million upgrade to Sale Hospital's historic Community Services Building, modernising facilities for healthcare workers, patients, and students through the Regional Health Infrastructure Fund. - Shop Local in South Gippsland to strengthen community, support jobs, and keeping our economy thriving together everyday
Shopping locally in South Gippsland strengthens our economy, supports jobs, services, and community groups. Every dollar spent locally multiplies impact, with increased spending boosting growth by millions annually. Shop Local South Gippsland. - Baw Baw Shire to host community barbecues supporting farmers through 'Look Over the Farm Gate' grants
Baw Baw Shire Council will host five community barbecues supporting farmers' wellbeing through Look Over the Farm Gate grants, offering connection, resources, and mental health support amid ongoing dry conditions. - Victorian Health Department sets Gippsland priorities, access, workforce, safety, shared services, and mental health expansion
The Victorian Department of Health has set four Gippsland health priorities: access, workforce, safety, and shared services, while highlighting mental health needs and significant workforce investment at Warragul's regional health leaders' forum. - Darren Chester delivers volunteer grant to support Traralgon RSL Bowls Group and boost junior participation
Darren Chester awarded a $1700 Volunteer Grant to Traralgon RSL Bowls Group, funding equipment to boost junior participation, support volunteers, and strengthen youth development as part of Gippsland's wider $63,000 program. - Danny O'Brien praises Gippsland community's generosity supporting Foster Kids after ram raid destroyed Christmas gifts
Danny O'Brien praised Gippsland's generosity after a ram raid devastated A Better Life For Foster Kids, urging continued support through toy donations, PJ Day participation, and community involvement to brighten children's lives. - Baw Baw Shire Council awarded $140,000 in community grants to support sustainable, healthy, and thriving community projects
Council has awarded over $140,000 in Community Grants to 36 groups, supporting events, projects, and minor capital works that strengthen community sustainability, health, and wellbeing through not-for-profit initiatives. - Wellington Shire Council invites open conversations on financial pressures impacting community services, roads, and facilities
Wellington Shire Council faces rising costs, rate caps, and funding pressures, yet remains committed to delivering essential services and urging government reform to better support regional communities into the future. - Darren Chester honours Legacy volunteers' century of supporting veterans' families at national launch
Darren Chester praised Legacy volunteers at the national launch, highlighting their century of supporting veterans' families. Legacy Week 2025 will raise funds through badge and bear sales to provide vital services. - Melina Bath urges communities to honour veterans' families and support Legacy Week fundraising efforts
Melina Bath urges communities to support Legacy Week, honouring veterans' families. Funds raised provide financial, educational and emotional support, continuing Sir Stanley Savige's century-old vision of care, compassion and mateship. - Gippslander Scott Morris joins national bowel cancer advocacy push at Parliament House in Canberra
Bairnsdale Scott Morris joined Bowel Cancer Australia's Call on Canberra, sharing his stage four diagnosis to advocate for earlier screening, better treatment pathways, and urgent national action on rising early-onset bowel cancer rates. - Latrobe Valley's new 100MW big battery boosts energy reliability, cuts power bills, and supports Victoria's renewable transition
A 100MW Latrobe Valley big battery has officially opened, boosting energy reliability, cutting power bills, and supporting Victoria's renewable transition, helping achieve government storage targets while delivering affordable electricity. - Labor under fire as Treasurer dodges questions on cuts to vital frontline emergency services jobs
Labor faces backlash over emergency services job cuts, with Treasurer Jaclyn Symes denying losses despite reports of hundreds axed. Nationals accuse Labor of financial mismanagement, risking regional safety and environmental protection. - Gippsland Water invests $550,000 to upgrade Peterkin Street sewer pump station, ensuring reliable wastewater services for Traralgon
Gippsland Water is investing $550,000 to upgrade Traralgon largest sewer pump station, replacing ageing pipes to ensure reliable wastewater services for 5,200 households. Works are underway and due for completion in September. - East Gippsland Water launches new Voice of Customer program to enhance service through feedback
East Gippsland Water has launched a new Voice of Customer program, inviting feedback via SMS surveys to guide service improvements, with participants eligible for monthly $50 water bill credits. - Peri Urban Councils urge state government to invest in infrastructure and support housing growth across regions
Peri Urban Councils Victoria is urging government investment in infrastructure after a new report recommended 40% of new homes be built in regional Australia, highlighting housing demand, high costs, and infrastructure pressures. - Join our free Beninette Tour for behind-the-scenes access, event facilities insights, and booking information
Ever wondered what's really beyond the bricks at Berninneit? Thinking about hiring a space or curious about what's backstage? Join us for a free guided tour and get an insider's look at every space in Berninneit, in just half an hour. - Nationals pledge to restore Parentline funding, criticise Labor's decision to axe vital family counselling service for Gippslanders
The Nationals vow to reinstate Parentline funding if elected, condemning Labor's cut to the vital family counselling service that supports Victorian parents, particularly in regional communities facing limited access to services. - Danny O'Brien warns Bayside Health merger threatens Gippsland communities, confirming hidden health service consolidation
Danny O'Brien criticises Labor's Bayside Health merger, warning it will reduce local hospital autonomy, limit community input, and risk services for Gippsland residents, prioritising bureaucratic cost-saving over patient care.
|
|
