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Gippsland Water urges customers to reach out for bill support through customer care campaign
Gippsland Water's Customer Care campaign offers confidential support, flexible payment options, and financial counselling to help customers manage bills, with in-person assistance sessions coming soon across the region.
Gippsland Water is encouraging customers to reach out if they need help paying their bills through its Customer Care campaign. Managing director Sarah Cumming said that confidential financial support is always available for Gippsland Water customers.
Gippsland Water is encouraging customers to reach out if they need help paying their bills
Customer care support
Ms Cumming said, "We want our customers to know that we get it and we're here to help. We offer a range of flexible payment options, and our team will assist and work out what's best for you and your needs. The team can help customers apply for government utility relief grants and give referrals to no-cost independent financial counsellors."
Friendly faces from the Gippsland Water team feature in the customer care campaign and a series of opportunities to receive on-the-spot support in person will be held over the coming months. Locations, dates and times will be announced soon. To find out more about the assistance Gippsland Water can provide or request a call back from the customer care team, visit Gippsland Water - Customer care website.
Pictures from Gippsland Water website.
Source: http://gippsland.com/
Published by: news@gippsland.com
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