Latest News

• Add My News • Search Old News

Gippsland › Latest news › Gippsland Portal Feature

Help For Consumers Wanting Better Banking

Smarter Banking

Gippslanders who want help understanding their right and responsibilities when it comes to banking can now obtain useful information from a new publication released by the Australian Bankers’ Association,

By Peter Hall - 24th May 2013 - Back to News

according to Member for Eastern Region, Peter Hall.

"We as bank customers have a wide range of rights backed by laws and other codes but sometimes it can be difficult to find the right information when you need it," Mr Hall said.

"The new publication, Smarter Banking: Knowing Your Banking Rights and Responsibilities, provides all the information about banking rights in one place."

Mr Hall said the booklet listed common sense precautions customers can take to conduct their banking safely, including when banking online.

"These days many of us conduct our banking online and it is always helpful to have a reminder as to the best ways we can ensure our security and safety when it comes to our finances," Mr Hall said.

The booklet also provides information about what banks are doing to protect their customers and tips on ways people can protect their personal and financial information.

"It also guides customers on what they can do if they have a complaint about their bank," Mr Hall added.

The booklet is available online at the ABA’s website: www.bankers.asn.au/know-your-banking-rights or by contacting the ABA on freecall 1800 009 180.

Media Contact: Renee Switzer (03) 5174 7066.

Source: http://gippsland.com/

Published by: news@gippsland.com

• Danny O'Brien says reduced bonus helps some, but bungled energy policies and digital-only access hurt households
  The state's Power Saving Bonus has been cut from $250 to $100 and is now limited to concession card holders, leaving many Gippsland households without relief despite rising energy costs.
• Labor provides rebates and programs to help regional households switch from costly gas to cheaper electric appliances
  The Allan Labor government is supporting 1,183 regional households impacted by Solstice's gas network closure with rebates, discounts, and programs to help them transition to cheaper, energy-efficient electric appliances.
• Wellington Shire Council offers free green waste disposal to help residents reduce fire hazards this season
  Wellington Shire Council is urging property owners, particularly in coastal communities, to prepare for the fire danger period by taking advantage of its Fire Ready No-Fee Green Waste Disposal program.
• Baw Baw Shire Council invites community to join Biodiversity Blitz and help shape first nature plan from 1-30 September 2025
  Baw Baw Shire Council invites residents to celebrate Biodiversity Month by joining the Biodiversity Blitz, recording local species, attending walk-and-talk events, and contributing ideas to shape the region's first Nature Plan.
• Danny O'Brien criticises Labor's fast-track renewable energy policy removing Gippslanders' right to appeal development decisions
  Danny O'Brien criticises Labor's fast-track renewable energy policy after Gelliondale Wind Farm reapplies, warning it removes Gippslanders' appeal rights, undermines safeguards, and threatens proper siting of turbines near homes.
• Tim Bull slammed labor for $13M machete amnesty waste, penalising Gippslanders while failing to target urban crime effectively
  Gippsland East MP Tim Bull criticized Labor's $13 million machete amnesty, calling it wasteful, ineffective, and unfairly punishing rural Victorians while targeting areas with no machete problem.