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Gippsland Water customers invited to complete annual satisfaction survey for chance to win $100 bill credits and help improve services

Gippsland Water customers can complete the annual satisfaction survey from October 1 to 27, sharing feedback to improve services and entering a draw for $100 bill credits.

By news@gippsland - 23rd September 2026 - Back to News

Gippsland Water customers can go into the running for $100 bill credits by participating in the organisation's annual customer satisfaction survey. Open from Thursday 1 October, customers will have the opportunity to share their experiences with Gippsland Water's services and help the organisation identify opportunities to improve.

Gippsland Water is encouraging customers to complete its annual customer satisfaction survey for the chance to win one of 10 $100 bill credits

Customer feedback survey

Managing director Sarah Cumming said the survey was an important way of keeping up to date with the community's evolving wants and needs. "Customer feedback allows us to understand our customers' experiences and ensure we make informed decisions about our services. It helps us understand what our customers value, where we're providing a good experience and where we need to do better," Ms Cumming said.

The survey is open until Tuesday 27 October. Select customers will receive an email inviting them to complete the survey, but all Gippsland Water customers can take part. The customer satisfaction survey is a part of a wider research program involving other regional Victorian water organisations. To complete the survey or learn about other opportunities to contribute to Gippsland Water's decision-making, visit Gippsland Water website.

Pictures from Gippsland Water website.

Source: http://gippsland.com/

Published by: news@gippsland.com

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