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Bass Coast Improving, But More Work To Be DoneBass Coast Shire Council’s Chief Executive Officer, Allan Bawden, says the organisation is encouraged by the results of the Annual Community Satisfaction Survey for 2006, released by the Department of Victorian Communities this week. By Bass Coast Shire Council - 29th May 2006 - Back to News "Council’s low ranking in previous surveys has been a cause of concern for us.
"We have put in place a number of measures to address this, so it is pleasing to see an increase in Council’s ranking in some key areas," said Mr Bawden.
The survey recorded improved results in Overall Performance, Advocacy, Community Engagement and Town Planning Policy and Approvals, while the rest of the results remained relatively stable.
Mr Bawden conceded that whilst community satisfaction with Council is increasing, Bass Coast was still behind many other councils.
"To see a further improvement this year is confirmation that we are on the right track, but we still have a way to go.
"Our goal is to maintain this upward movement in order to achieve significant improvement in our Community Satisfaction ratings," said Mr Bawden.
The Survey measures customer satisfaction across a range of services and functions as well as overall satisfaction for the performance of Council for the preceding 12 months.
The Survey is conducted by telephone interview with the ‘head of households’. Those surveyed are asked to give a rating to indicate their level of satisfaction. Ratings are on a five-point scale from 5 being ‘Excellent’, to 1 being ‘Needs a lot of Improvement’.
The survey analysis registers an improvement when the ranking shows a four point (or more) increase on the previous year. Improvements of this amount are considered statistically significant.
Improvements
Town Planning Policy and Approvals registered the most significant improvement for the Council, increasing by six points.
"Our Planning Department also now has a full quota of staff, which has improved our turn-around times and service delivery," said Mr Bawden.
"The improved rating is probably also a reflection of the work that has been done in relation to strategic planning.
"All major towns now have design frameworks and the Coastal Framework has ensured that we have town boundaries that protect the rural land between towns.
"This means those wishing to develop or change the use of their land now know exactly where they stand.
"The next step will be to implement the work that has been done in strategic planning into our planning schemes so that these are totally enforceable," explained Mr Bawden.
Two other key areas Council improved in, by four and five points respectively were Advocacy and Community Engagement.
"The Council has made a concerted effort to improve engagement with the community by making all briefings open to the public and rotating Council meetings around the Shire," said Mr Bawden.
"Our work in advocacy has also seen the Bass Highway duplication confirmed to continue through to King Road and a speed limit review undertaken on Phillip Island.
"Our lobbying as part of the Sea Change Taskforce has also brought the issues of coastal areas higher up on the government agenda, reflected by the release last month of the Coastal Spaces Recommendations.
"This report recommends that Bass Coast receive support for the review the San Remo and Phillip Island design framework," Mr Bawden informed.
More work to be done
Mr Bawden said Council was committed to the continuous improvement of all services and functions.
"For example, these results show we need to continue our focus on improved traffic management, parking and local roads and footpaths.
"This is becoming progressively more difficult with the increase in traffic and budget restrictions.
"However, we will continue the dust suppressant program for busy unsealed roads and expand shared pathways, as well as pushing for a developer contribution scheme.
"Traffic and parking issues are of particular concern in areas such as Cowes and the business area of Wonthaggi and we are working with the community to address these.
"The Bass Avenue car park in Cowes is under construction at the moment to try and relieve the current parking pressure in this CBD," Mr Bawden advised.
The Community Satisfaction Survey was conducted by the Wallis Consulting Group on behalf of State Government and Council.
"The Survey is one way of assessing community satisfaction with the level and quality of services.
"Council is committed to the continuous improvement of all services and functions," Mr Bawden concluded.
For more information please contact Council’s Chief Executive Officer, Allan Bawden on 5671 2211 or 5951 3311.
Source: www.gippsland.com Published by: news@gippsland.com
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Residents are urged to burn only dry, untreated wood, maintain heaters, and consider alternatives to reduce smoke, protecting health and improving air quality this winter. - Danny O'Brien welcomes progress on Sealers Cove track repairs but slams years of Labor delays at Wilsons Prom
Danny O'Brien welcomed long-overdue progress on Sealers Cove track repairs at Wilsons Prom but criticised Labor for years of delays, saying Gippsland deserves timely investment in vital tourism infrastructure and facilities. - Baw Baw Shire Council endorses 10-Year Master Plan to preserve and enhance Drouin’s Alex Goudie Park
Baw Baw Council has endorsed a 10-year master plan for Drouin’s Alex Goudie Park, guiding future improvements, protecting its natural and cultural heritage, and enhancing amenities for community enjoyment. - Wellington Shire Gippsland Regional Livestock Exchange surges ahead, handling one in 43 Victorian Cattle Sales in 2024
Gippsland Regional Livestock Exchange recorded a remarkable 122% increase in cattle throughput last financial year, making it the highest percentage increase of any saleyard in Australia. - South Gippsland Shire Council congratulates the nominees and winners of 2026 South Gippsland Australia Day Awards and other updates
South Gippsland celebrated the 2026 Australia Day Awards at Meeniyan Hall, recognising outstanding citizens, youth, and community events, with winners Valerie Wilson, Erica Begg, Rhiannon Rawlins, and Loch Food and Wine Festival. - East Gippsland Shire Council issues additional ferry passes for Raymond Island landowners and renters ahead of new system
East Gippsland Council will mail additional 2025/26 ferry passes to Raymond Island landowners and renters, ensuring fairness while developing a new sticker-based pass system launching August 2026. - Baw Baw Shire Council meeting snapshot - Wednesday 26 November 2025
At its 26 November meeting, Baw Baw Council extended Mick Cummins as Acting CEO, adopted the Roadside Trading Policy and Open Space Strategy, and progressed key planning and governance decisions. - South Gippsland Shire Council invites you to submit EOI for Coal Creek food vendor on Living Heritage Days by 14 February 2026
Coal Creek seeks a local food and drink vendor for Living Heritage Days, held monthly from 7 March. Businesses can boost trade and connect with customers. Applications close 14 February. - Applications for Baw Baw Shire Arts and Culture with grants up to $2,000 is now open until 8 February 2026
Baw Baw Shire Council is offering grants up to $2,000 for local artists and creatives, supporting community-focused arts projects, collaboration and creative development, with applications open until 8 February 2026. - Join South Gippsland Shire '16 Days of Activism' event with the theme 'Walk Against Family Violence' on
Join Council's Walk Against Family Violence on 26 November in Leongatha. Wear orange, take part in the Respect photo pop-up, and support the 16 Days of Activism campaign. - East Gippsland Shire Mayor, Cr Jodie Ashworth's Christmas message
A Christmas message celebrating East Gippsland’s community spirit, kindness and connection, encouraging care for one another, support for local businesses, warm hospitality for visitors, gratitude for workers this season together. - Phillip Island gears up for the return of MotoGP and Marquee October events across Bass Coast
Phillip Island hosts a huge October of events, headlined by the 2025 MotoGP, drawing 100,000 fans for racing, music, and entertainment, with free Community Day tickets and Cowes transformed into an entertainment hub. - Danny O'Brien commends South Gippsland Shire for securing Nyora transport study funding, urges further state investment
Danny O'Brien has praised South Gippsland Shire Council for securing state funding for the Nyora Transport Study, urging the Allan Labor Government to follow through with real investment and road upgrades. - West Gippsland CMA’s annual report showcases environmental achievements from mountain headwaters to coastal waters
West Gippsland CMA’s Annual Report highlights major 2024–25 achievements restoring rivers, wetlands and habitats, supporting communities, protecting wildlife, and strengthening catchment health from mountain headwaters to the coast. - Indigenous artist Lionel Rose Junior honoured for Warragul Station Park artwork celebrating culture, community and family legacy
Indigenous artist Lionel Rose Junior's cockatoo design now features in Warragul Station Park, honouring Kurnai and Gunditjmara heritage, community ties, and his family legacy alongside uncle Lionel Rose's iconic statue. - Melina Bath urges Allan government to end delays and deliver the long-promised Cape to Cape Plan
Pressure is growing on the Allan government to end years of delays and release the Cape to Cape Resilience Plan, ensuring urgent coastal protection and reflecting community feedback for Inverloch. - Jodie Ashworth elected Mayor of East Gippsland Shire Council, with Cr Tom Crook as Deputy Mayor
Jodie Ashworth, first elected in 2024, has been elected Mayor of East Gippsland Shire Council, with Cr Tom Crook as Deputy Mayor, pledging strong, transparent, and future-focused leadership. - East Gippsland opens nominations for 2026 Australia Day Awards recognising outstanding community contributions and achievements
East Gippsland Shire Council invites nominations for the 2026 Australia Day Awards, recognising individuals, groups, and events for outstanding community contributions in volunteering, sport, arts, environment, and service. - Allan Labor government backs regional footy and netball with $1.5M from 2025-26 Country Football and Netball Program
The Allan Labor government is investing $1.5 million in Morwell sports clubs through the Country Football and Netball Program, while opening new grants to upgrade regional facilities and boost community participation. - Allan Labor government invests $860,000 to support and strengthen Men's Sheds across Victoria
The Allan Labor government is investing $860,000 to support 31 men's sheds across Victoria, funding upgrades, expansions, and new equipment to strengthen communities and foster connection through shared skills. - Allan Labor government backs First Nations athletes in Eastern Victoria with new sports grants
The Allan Labor government has announced over $67,000 in Aboriginal Sport Participation Grants, supporting First Nations athletes in Eastern Victoria with travel, uniforms, and equipment to compete locally and nationally. - Gippsland's diverse landscapes and bold winemakers offering flavours as varied and unforgettable as the region itself
From wild coastlines to rugged ranges, Gippsland delivers bold landscapes and diverse wines. At Eat Drink Play Gippsland, explore unique flavours, passionate winemakers, and stories bottled across this Switzerland-sized wine region. - Melina Bath demands Allan government release clear construction timeline for Wonthaggi Hospital redevelopment stages
Melina Bath demands the Allan government release a clear construction timeline for Wonthaggi Hospital Stages 2 and 3, warning delays leave healthcare workers overburdened and residents facing escalating patient demand. - Danny O'Brien says Gippsland roads among state's most dangerous after years of neglect under Allan Labor government
Danny O'Brien says new AusRAP data shows many Gippsland roads are unsafe after years of Labor neglect, criticising the government for lowering speed limits instead of properly fixing deteriorating roads. - Danny O'Brien urges Allan Labor government to fix online rebate issues affecting CFA and SES volunteers' access to support
Danny O'Brien has urged the Allan Labor Government to fix the online-only rebate system, saying CFA and SES volunteers struggle to access support and deserve easier, paper-based application options. - Melina Bath urges Allan government to prioritise urgent upgrades for Gippsland schools in poor condition
Melina Bath urges Allan Government to urgently upgrade Gippsland schools, highlighting 2025 report revealing many in poor condition, with ageing infrastructure and maintenance deficits impacting students’ education. - Berninneit Art Gallery unveils 'Kelp and the Sentient Sea' by Kim McDonald and Jasmine Susic 13 September to 26 October 2025
Berninneit Art Gallery presents Kelp and the Sentient Sea, a collaborative exhibition by Kim McDonald and Jasmine Susic, exploring Bass Coast's marine life through printmaking, dance, film, and installation from 13 September. - Melina Bath urges Allan government to urgently address hazardous roadside vegetation threatening eastern Victoria communities
Nationals’ Melina Bath warns eastern Victoria communities face bushfire risks from overgrown roadside vegetation, urging Allan Government to implement slashing, controlled burning, and weed management to improve public safety. - Tim Bull says locals and community groups want stronger enforcement as illegal campers leave areas unkempt
Tim Bull urges Environment Minister Dimopoulos to act on illegal campers along the Snowy River, balancing public access for tourists with enforcement and welfare oversight to protect local businesses. - Tim Bull says Victoria can’t manage current parks, criticising government plans to further expand network
Tim Bull says expanding Victoria’s national parks is irresponsible, arguing existing parks are neglected, understaffed and overrun by pests, weeds and feral animals, with reduced funding making effective land management increasingly impossible. - Melina Bath blames Allan government as Victoria's public housing waitlist surges amid worsening housing crisis
Victoria's housing crisis deepens as public housing waitlists surge past 60,000. Melina Bath blames the Allan government's inaction, rising taxes, and mismanagement for worsening homelessness and unaffordable rents across the state. - Melina Bath condemns Allan government, warns emergency services tax delay is political, not scrapped
Melina Bath condemned the Allan Government for misleading regional Victorians, warning the emergency services tax delay is political, not scrapped, and calling for its full abolition to protect farmers and communities. - Martin Cameron criticises Allan Labor government for neglecting regional PSOs while funding Melbourne stations
Morwell MP Martin Cameron criticises Allan Labor Government for neglecting regional PSOs, citing rising Gippsland crime and calling for equal safety protections and additional officers under Coalition plans. - Melina Bath condemns Allan government’s mismanaged renewable energy transition, as targets remain unachievable
Three Gippsland offshore wind projects have collapsed and a fourth stalled, with Nationals’ Melina Bath criticising the Allan government’s mismanagement of Victoria’s renewable energy transition and rising energy insecurity. - Melina Bath denounces Allan government’s $13M machete amnesty as wasteful, ineffective stunt
Melina Bath slammed the Allan government’s $13 million machete amnesty as wasteful, ineffective, and politically motivated, criticising costly bins, media stunts, and lack of real impact on knife crime. - Martin Cameron slams Allan Labor government over year-long failure to clarify ownership of Traralgon vacant buildings
Nationals MP Martin Cameron criticised Labor's year-long failure to clarify ownership of Traralgon vacant buildings, after multiple ministerial referrals left residents concerned about neglect, squatters, and ongoing government inaction. - Tim Bull says firewood shortage worsened by Labor policies amid abundant bush timber
Tim Bull says Labor’s native timber shutdown has caused firewood shortages in East Gippsland, despite record bush fuel loads, urging practical policy changes to reduce fire risk and supply timber responsibly. - Danny O’Brien says July-September 2025 data shows Labor continues failing Gippsland’s critical emergency response
Ambulance Victoria data shows Gippsland response times well below targets, with urgent calls for the Allan Labor government to improve staffing, resources, and performance to protect regional communities. - Tim Bull says kangaroo overpopulation devastates farms, with permits insufficient to protect crops and livelihoods
Gippsland farmers face severe crop damage from exploding kangaroo populations. MP Tim Bull urges urgent permit reforms to allow practical, case-by-case management, protecting livelihoods and ensuring ongoing food production. - Tim Bull says East Gippsland faces a housing crisis, with social homes declining despite population growth
Victoria’s social housing crisis deepens as Labor policies drive rental providers away, reducing stock. Tim Bull warns record waiting lists and rising homelessness demand urgent government action. - Tim Bull says rising retail crime reflects Victoria’s weak approach, despite claims of toughest bail laws
Retail theft is surging in East Gippsland, with repeat offenders emboldened. Tim Bull calls for tougher penalties, accountability, and support for struggling households to protect businesses and local communities. - Martin Cameron says Labor fails on crime, wasting millions on machete bins instead of protecting Gippsland
Crime in Latrobe has surged under Labor, with Moe incidents up 26% and retail theft 65%. Nationals' Martin Cameron says only their Safer Communities Plan will restore safety. - Melina Bath says Indigenous burning and broad-scale fuel reduction are vital for proactive bushfire prevention
Victoria’s fire season begins amid total bans, with experts warning mismanaged forests and inadequate fuel reduction under Labor leave communities exposed to devastating megafires. - Danny O’Brien says Crime Statistics Agency figures reveal rising serious assaults and theft across Gippsland communities
Crime is rising across Gippsland, with assaults, thefts, and burglaries increasing sharply, prompting Nationals’ Danny O’Brien to call for stronger police resourcing, law reforms, and preventative measures. - Melina Bath says after 11 years of Labor, Victoria’s public lands face neglect, higher risks, and degradation
The Silver Review recommends abolishing VEAC, a $1.4 million taxpayer-funded bureaucracy, as Labor’s ineffective agency failed to improve land management or address bushfire and environmental risks. - Martin Cameron says new emergency services tax replaces fire levy, adding enormous pressure to struggling small businesses
Latrobe Valley small businesses face soaring costs as Labor's new Emergency Services Tax replaces the Fire Services Levy, with Nationals warning it punishes regional communities and fuels insolvencies amid financial mismanagement. - Danny O’Brien says South Gippsland Highway receives constant patch-ups instead of proper, long-term investment
Danny O’Brien criticises South Gippsland Highway constant patch-ups, highlighting 169 maintenance tasks since July, calling for proper investment and long-term repairs instead of short-term, wasteful fixes by the Labor government. - David Littleproud says new mapping reveals Labor's renewables damage, strengthening the call for nuclear energy
The Defence Honours and Awards Appeals Tribunal has accused the Albanese government of removing veterans' rights to review bravery awards, warning proposed reforms undermine fairness, independence, and recognition of Australia's war heroes. - Tim Bull trashes misused Treasurer’s Advance as Allan government wastes $9M on costly failed camping trial
The Allan government spent $9 million in emergency funds on a failed free-camping trial, creating "ghost bookings" and hurting local businesses, prompting Nationals MP Tim Bull to condemn the misuse and demand accountability. - Relax and float on calm waters at Mouth of Powlett River, a serene family-friendly beach escape
Climb Mt Oberon in Wilsons Promontory for breathtaking 360-degree views of beaches, cliffs, islands, and Bass Strait, exploring nearby walks, wildlife, waterfalls, and scenic coastal treasures. - Drouin Picnic Racing Club receives $13,519 upgrade boost through Allan Labor government's Regional Customer Facilities Program
Drouin Picnic Racing Club will receive $13,519 to upgrade facilities and enhance race day experiences, part of the Allan Labor government's $730,000 investment improving regional racing venues statewide. - Latrobe Health Assembly wins 2025 Australasia Organisation of the Year for excellence in community engagement
Latrobe Health Assembly has won the 2025 Australasia Organisation of the Year Award for Excellence in Community Engagement, recognising its innovative, community-driven approach to improving health and wellbeing across the Latrobe Valley.
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