Latest News
• Add My News • Search Old News
A thumbs-up for the council’s Building ServiceWellington Shire Council has just published the results of a questionnaire conducted with users of its Building Service which reveals a very high level of customer satisfaction with the operation. By Wellington Shire Council - 18th August 2004 - Back to News Those targeted with questionnaires earlier in the year were from the building industry as well as property owners – many having made enquiries or applications about building permits, farm shed exemptions, fence building or illegal building works for example.
Over 92% (92.6%) rated the overall quality of service provided by the council’s building officers as ‘good’ to ‘excellent’.
More than 80% (81.48%) of applicants rated the content and quality of initial enquiry information as ‘good’ or ‘excellent’, while in excess of 90% (92.59%) had a ‘good’ to ‘excellent’ understanding of information provided to them.
Over 80% were ‘satisfied’ to ‘extremely satisfied’ with the time taken to process their application and approaching 60% agreed with the conditions imposed.
Looking to build on these very encouraging results, the council is committed over the coming years to continuously improve, where possible, its well-established information service and comprehensive training of staff. Already there are plans to increase publicity promoting the availability of building staff to deal direct with customers over their enquiries and to spend more time with those who do not have a clear understanding of their legal rights and responsibilities when undertaking building work.
Said Wellington’s Chief Executive Officer Lyndon Webb: "The results of the questionnaire make very encouraging reading and owe much to the hard work and dedication of all those council staff involved with the Building Service. It’s also great to see a commitment to continuously improve what is already a high quality operation."
Source: www.gippsland.com Published by: news@gippsland.com
Related Articles- Wellington Shire Council invites open conversations on financial pressures impacting community services, roads, and facilities
Wellington Shire Council faces rising costs, rate caps, and funding pressures, yet remains committed to delivering essential services and urging government reform to better support regional communities into the future. - Wellington Shire Council proudly announces the $23M Aqua Energy Leisure Centre redevelopment opens 7 October 2025
Wellington Shire Council is thrilled to announce the much-anticipated redevelopment of Aqua Energy Leisure Centre in Sale is complete, with the $23 million facility set to open officially to the public on Tuesday 7 October 2025. - Wellington Shire Council seeks feedback on the Domestic Animal Management Plan Review until 24 September 2025
Wellington Shire Council's draft Domestic Animal Management Plan outlines priorities for responsible pet ownership, safety, and welfare, inviting community feedback from 28 August to 24 September 2025. - Wellington Shire Council offers free green waste disposal to help residents reduce fire hazards this season
Wellington Shire Council is urging property owners, particularly in coastal communities, to prepare for the fire danger period by taking advantage of its Fire Ready No-Fee Green Waste Disposal program. - Wellington Shire Council to update Community Local Law 2021, ensuring relevance, inclusivity, and strong legal compliance
The Safer Communities Plan includes Jack's Law to clear weapons from streets, Restart for repeat offenders, and Youthstart to support at-risk youth. Mr Cameron says Labor lacks a plan to tackle Victoria's crime crisis, leaving regions vulnerable. - Baw Baw Shire Council invites community to join Biodiversity Blitz and help shape first nature plan from 1-30 September 2025
Baw Baw Shire Council invites residents to celebrate Biodiversity Month by joining the Biodiversity Blitz, recording local species, attending walk-and-talk events, and contributing ideas to shape the region's first Nature Plan. - Baw Baw Shire Council appoints experienced leader Tilla Buden as new chief executive officer commencing on November 2025
Baw Baw Shire Council has appointed Tilla Buden as its new CEO, bringing extensive leadership experience and community focus. She will formally commence in the role on 17 November 2025. - Baw Baw Shire Council secures funding for four key road safety projects through TAC and federal Blackspot Programs
Baw Baw Shire Council secured TAC and Federal Blackspot funding for four key road safety projects in Warragul and Drouin, targeting high-risk areas with upgrades to improve safety for all road users. - Baw Baw Shire Council seeks community feedback on draft 10-year open space strategy for future planning
Baw Baw Shire Council invites feedback on its draft Open Space Strategy, shaping a 10-year plan to guide investment, protect natural spaces, and enhance community wellbeing. Consultation closes Friday 3 October 2025. - Bass Coast Shire Council delivers new shared path linking Cowes and Ventnor, boosting transport safety and community connectivity
Bass Coast Shire Council will deliver a new 2km Ventnor Road Shared Path, linking Cowes and Ventnor, improving safety, accessibility, and community connectivity. The $1.96m project is jointly funded with the Australian government. - Bass Coast Shire Council begins Cowes foreshore upgrades with $8M funding improvements for safer, greener, connected spaces
Bass Coast Shire Council will soon commence the Cowes Foreshore Precinct Project, delivering staged civil and landscaping upgrades with $8 million federal funding, revitalising Cowes into a safer, greener and more connected destination. - Baw Baw Shire Council awarded $140,000 in community grants to support sustainable, healthy, and thriving community projects
Council has awarded over $140,000 in Community Grants to 36 groups, supporting events, projects, and minor capital works that strengthen community sustainability, health, and wellbeing through not-for-profit initiatives. - Bass Coast Shire Council hosts free creative industries workshop with marketing strategies, PR insights on 12 November 2025
Bass Coast Shire Council is hosting a free creative industries workshop in Cowes on 12 November, offering marketing strategies, PR insights, business support, and networking with local media. - Baw Baw Shire Council endorses 2026 - 2029 Domestic Animal Management Plan to promote safety, welfare, responsible ownership
Baw Baw Council has endorsed the 2026-2029 Domestic Animal Management Plan to promote responsible pet ownership, enhance animal welfare, ensure community safety, and guide strategic animal management over the next four years. - Bass Coast Shire Council urges Victorian government, LSV to ensure lifeguard patrols continue safely, without cuts
Bass Coast Shire Council urges Victorian government and LSV to guarantee lifeguard patrols, warning proposed funding hike strains budgets while beaches remain high-risk, with recent drownings highlighting urgent safety needs. - South Gippsland Shire Council seeks community feedback on two proposed accessible locations for new toilet facilities in Nyora's RSL Park
South Gippsland Shire Council invites feedback on two proposed Nyora RSL Park toilet locations, offering improved safety, accessibility, and amenities. Submissions close Sunday, 12 October 2025. - South Gippsland Shire Council extends footpath trading permits amid system update and upcoming fee changes
South Gippsland Shire Council is updating its Footpath Trading Permit system. Current permits are automatically extended until December, with new fees applying next year. Businesses will receive updated information once finalised. - Baw Baw Shire Council returns 37 cultural artefacts to Lardil people in historic Mornington Island repatriation
Baw Baw Shire Mayor Danny Goss led a historic journey to Mornington Island, repatriating 37 cultural artefacts to the Lardil People, marking a significant step toward reconciliation and cultural heritage restoration. - Baw Baw Shire Council meeting snapshot - Wednesday 24 September 2025
Baw Baw Shire Council appointed Tilla Buden as CEO, adopted the Domestic Animal Management Plan, awarded Drouin streetscape contract, deferred Alex Goudie Park Master Plan, and endorsed updated delegation guidelines at its 24 September meeting. - Baw Baw Shire Council meeting snapshot - Wednesday 24 September 2025
Baw Baw Shire Council appointed Tilla Buden as CEO, adopted the Domestic Animal Management Plan, awarded Drouin streetscape contract, deferred Alex Goudie Park Master Plan, and endorsed updated delegation guidelines at its 24 September meeting. - Baw Baw Shire Council meeting snapshot - Wednesday 27 August 2025
Baw Baw Shire Council's 27 August meeting covered petitions, Warragul planning permits, Aberfeldy roadworks, draft strategies, community consultation, governance updates, with meetings live-streamed and open for public participation. - South Gippsland Shire Council invites the community to join the Garage Sale Trail on November and other projects
Australia's biggest second-hand treasure hunt returns this November across two weekends, offering households the chance to declutter and earn cash, while bargain hunters uncover unique finds and help divert goods from landfill. - Labor government delivers $2.73M Sale Hospital upgrade, modernising Community Services building for Gippsland healthcare staff
The Allan Labor government is delivering a $2.73 million upgrade to Sale Hospital's historic Community Services Building, modernising facilities for healthcare workers, patients, and students through the Regional Health Infrastructure Fund. - Bass Coast Council launches mid-term review of Climate Change Action Plan, celebrating achievements and inviting community input
Bass Coast Shire Council is reviewing its Climate Change Action Plan 2020-2030, celebrating renewable energy achievements and inviting community feedback through surveys, pop-up sessions, engagement events, and a special film screening. - Latrobe City Council endorsed applications for the 2026/2027 Black Spot Program, targeting high-risk crash sites across the shire
Latrobe City Council has applied for the 2026/2027 Black Spot Program, proposing safety upgrades at Traralgon, Morwell, and Newborough crash sites. Successful projects will involve community consultation during the design phase. - Peri Urban Councils urge state government to invest in infrastructure and support housing growth across regions
Peri Urban Councils Victoria is urging government investment in infrastructure after a new report recommended 40% of new homes be built in regional Australia, highlighting housing demand, high costs, and infrastructure pressures. - East Gippsland Council to consider proposed changes to Raymond Island Ferry pass system at September meeting
East Gippsland Shire Council will consider proposed Raymond Island Ferry pass changes, including extra landowner passes, renter passes, and future consultation, aiming for fairer allocation and improved functionality from 2026/27. - Wellington Shire Gippsland Regional Livestock Exchange surges ahead, handling one in 43 Victorian Cattle Sales in 2024
Gippsland Regional Livestock Exchange recorded a remarkable 122% increase in cattle throughput last financial year, making it the highest percentage increase of any saleyard in Australia. - Latrobe City Council endorses community engagement on draft financial, asset, and road management plans
Council endorsed community engagement on key draft plans, including the Financial, Asset, and Road Management Plans, ensuring alignment with the Community Vision, Council Plan, and long-term strategic planning framework. - Latrobe City Council seeks community feedback on the future of Moe Gardens Caravan Park as lease nears end
Latrobe City Council is inviting community feedback on the future of Moe Gardens Caravan Park, with the current operator's lease expiring in May 2026 under Crown Land Leasing Policy requirements for open and impartial processes. - Latrobe City Council endorses submissions on Hazelwood and Yallourn declared mine rehabilitation plans
Latrobe City Council has endorsed submissions on Hazelwood and Yallourn mine rehabilitation plans, promoting sustainable restoration, strong coordination, environmental accountability, community benefits, and long-term regional resilience. - East Gippsland Shire backs $15M Bairnsdale Airport upgrade to boost emergency response and healthcare services regionally
East Gippsland Shire Council has backed a $15 million Bairnsdale Airport upgrade, extending the runway to boost emergency response, healthcare services, and regional aviation, supported by government funding and health agencies. - Baw Baw Shire to host community barbecues supporting farmers through 'Look Over the Farm Gate' grants
Baw Baw Shire Council will host five community barbecues supporting farmers' wellbeing through Look Over the Farm Gate grants, offering connection, resources, and mental health support amid ongoing dry conditions. - East Gippsland Shire adopts fairer Raymond Island Ferry pass system, replacing portable passes with vehicle stickers from 2026/27
East Gippsland Shire Council will replace Raymond Island Ferry portable passes with vehicle stickers by 2026/27, introducing fairer allocations for residents and tenants, with interim free pass improvements effective immediately. - East Gippsland Shire invites community feedback on draft Open Space Strategy to protect parks, reserves and waterways
East Gippsland Shire Council is seeking community feedback on its draft Open Space Strategy, a long-term plan to improve parks, reserves, trails, and waterways, with consultation open until 1 October 2025. - Danny O'Brien warns Labor is risking beachgoers safety by forcing councils, ratepayers to cover LSV funding shortfalls
Danny O'Brien warns the Allan Labor government is forcing Gippsland councils and ratepayers to cover Life Saving Victoria shortfalls, risking reduced lifeguard patrols despite billions in new emergency services taxes. - East Gippsland Water launches new Voice of Customer program to enhance service through feedback
East Gippsland Water has launched a new Voice of Customer program, inviting feedback via SMS surveys to guide service improvements, with participants eligible for monthly $50 water bill credits. - Nationals pledge to restore Parentline funding, criticise Labor's decision to axe vital family counselling service for Gippslanders
The Nationals vow to reinstate Parentline funding if elected, condemning Labor's cut to the vital family counselling service that supports Victorian parents, particularly in regional communities facing limited access to services. - Danny O'Brien warns Bayside Health merger threatens Gippsland communities, confirming hidden health service consolidation
Danny O'Brien criticises Labor's Bayside Health merger, warning it will reduce local hospital autonomy, limit community input, and risk services for Gippsland residents, prioritising bureaucratic cost-saving over patient care. - New drinking fountains installed in Sale and Briagolong Parks to promote health, sustainability and community wellbeing
Gippsland Water and Wellington Shire Council have installed two new drinking fountains in Sale and Briagolong, promoting health, sustainability, and reusable bottles. Featuring artwork by Gunai artist Alice Pepper, they support community wellbeing. - New drinking fountains installed in Sale and Briagolong Parks to promote health, sustainability and community wellbeing
Gippsland Water and Wellington Shire Council have installed two new drinking fountains in Sale and Briagolong, promoting health, sustainability, and reusable bottles. Featuring artwork by Gunai artist Alice Pepper, they support community wellbeing.
|
|
