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Praise for public patience during pipeline scouring

The year’s biggest pipe maintenance works for Westernport Water are complete and 11,000 households should soon be noticing better-quality water.

By Susan Webster - 24th November 2008 - Back to News

Managing Director Murray Jackson said: "We want to thank everyone for their patience during this month-long air scouring process.

"We recognise it was an inconvenience for residents and local businesses. The number of complaints was minimal and this suggests that people understood the work our crews were doing.

"We anticipate the maintenance program means better water for all," he said.

Compressed air was used to blast the inside of underground pipes with water sluiced through the pipes under pressure.

Mr Jackson said: "We tried to ensure everyone knew beforehand that the works were taking place by letterboxing every property, putting news and advertisements in local newspapers and on websites.

He said Westernport Water teams worked as quickly as possible to avoid excess water loss and inconvenience to customers. "The only incidents were teething problems at the outset. Once the teams settled into a pattern they worked quickly and efficiently," he said. "Our customers now won’t have to face maintenance work of that magnitude again for at least a year.

"And again, we thank them for their patience."

Source: http://gippsland.com/

Published by: susanw@ptarmigan.com.au

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• East Gippsland Water expects no summer restrictions, yet climate change makes long-term conservation vital
  East Gippsland Water predicts sufficient rainfall this summer, making restrictions unlikely, but warns climate change and future droughts mean ongoing water conservation remains essential for communities.
• East Gippsland Water urges care of low-pressure sewer pumps, avoiding unsuitable items maintaining systems
  East Gippsland Water reminds customers to care for low-pressure sewer pumps by avoiding inappropriate waste, conserving water, and reporting issues early to prevent damage.
• Baw Baw Council launches new emergency dashboard providing reliable, centralised local updates before, during and after emergencies
  Baw Baw Council has launched a new Emergency Dashboard, providing residents with a single, reliable platform for real-time updates, warnings, and essential information before, during, and after emergencies on all devices.
• Southern Rural Water upgrades over meters across Gippsland to improve accuracy and fair water management
  Southern Rural Water is replacing 1,000+ outdated meters across southern Victoria by 2026, boosting accuracy, compliance, and fair water management under national standards - with no cost to customers.
• East Gippsland Water urges community to stop wipes and grease blocking sewers with Wipezilla campaign
  East Gippsland Water’s Wipezilla campaign urges the community to prevent sewer blockages by avoiding wet wipes, grease, and food scraps, promoting education, responsible habits, and environmental protection across the region.
• East Gippsland Water celebrates talented young artists in National Water Week Poster Competition 2025
  East Gippsland Water has announced winners of its National Water Week poster competition, celebrating young artists who showcased creativity and water conservation awareness under the theme "Water Heroes: Save Every Drop."
• East Gippsland Water launches new Voice of Customer program to enhance service through feedback
  East Gippsland Water has launched a new Voice of Customer program, inviting feedback via SMS surveys to guide service improvements, with participants eligible for monthly $50 water bill credits.
• East Gippsland Water donates hay to support farmers through Lions Club ‘Need for Feed’ program
  East Gippsland Water donated two semi loads of hay to support drought-affected farmers in Victoria’s south-west, demonstrating sustainability, community support, and its commitment to recycling and environmental stewardship.
• Southern Rural Water supports South West Victorian farmers through groundwater access and the 'Farmer Helping Farmer' initiative
  A section of the Main Northern Channel near Brewers Hill Road, Maffra, damaged by wombats, has been repaired. Water will return to full capacity, and normal delivery will resume tomorrow.
• Southern Rural Water cracks down on water meter tampering with hefty fines and enforcement
  Southern Rural Water warns customers against meter tampering, imposing fines up to $2,442 for individuals and $12,211 for corporations, reinforcing compliance, protecting water users, and ensuring fair, reliable water management.
• Southern Rural Water urges water users to monitor, manage, and comply as Spring forecast warns above-average rainfall
  The Bureau predicts above-average spring rainfall and warmer temperatures across eastern Australia. Southern Rural Water urges monitoring usage, maintaining bores, and following regulations to ensure fair, efficient water management.
• Bairnsdale's Shannon Waters Estate residents receive new digital water meters as East Gippsland Water expands roll-out
  Shannon Waters Estate residents in Bairnsdale are receiving new digital water meters, enabling near-real-time usage tracking, early leak detection, and faster service, following a successful Bemm River trial.
• East Gippsland expands Whelans Group road maintenance contract, ensuring service continuity and local job retention across shire
  East Gippsland Council has expanded Whelans Group’s road maintenance role, taking over areas previously managed by Cranes Asphalting, ensuring service continuity, high standards, and retention of local jobs across the shire.