Gippsland › Latest news › Latrobe Local News
Please don't hang up when the Latrobe City Council Community Satisfaction Survey calls
Latrobe City Council residents may soon receive a phone call inviting them to participate in the Victorian Government's annual Community Satisfaction Survey, undertaken by National Field Services.
The Community Satisfaction Survey aims to assess council's performance in a variety of areas to help identify opportunities for improvement and more effective service delivery for residents. Starting on 26 February for a period of three weeks NFS, an independent market research agency, will conduct phone interviews with the community and feedback will guide council's approach to core operations.
If you have any questions, please phone Council's Customer Service Team
Understanding community needs
Residents are assured their details and individual responses will remain confidential. Only the overall results are shared with the council. If you have any questions, please phone Council's Customer Service Team on 1300 367 700. The results of the Latrobe City survey will be released later in the year.
Latrobe City Mayor Kellie O'Callaghan said, "Community members are our customers, and we want to understand what is working and what can be improved upon. Council will review the feedback and implement changes where necessary to ensure residents are receiving services in the most efficient manner, helping to make Latrobe City an even better place to live, work and play."
Pictures from Latrobe City Council Facebook page.
Source: www.gippsland.com
Published by: news@gippsland.com
Latest News
Cann River fire damages three commercial properties and burns popular Squires Cafe to groundCommunity feedback wanted for the Wellington Shire Draft Budget 2024/25 by 29 May 2024
Appreciation to Bairnsdale volunteers for their support during Gippsland Rotary Centenary House fundraiser extended by Darren Chester
Baw Baw residents will get new purple-lidded glass bins collected separately every four weeks to better recycling process from October 2024
Exhibition by artist Matthew Bagley is captivating journey into ocean conservation at Berninneit Art Gallery
Outward Bound Australia praised by Darren Chester for their effort to revitalise Gippsland outdoor education
Penny Glover from Guthridge Primary School presented with John Printz OAM Award in front of a huge crowd at Sale Memorial Hall
Upgrades to Kalimna Hill trail in Lakes Entrance prioritises safety and accessibility for walker
Baw Baw Shire Council funds 28 community groups total of $105,303 from Community Grants Program
Free Masterclass sessions to promote safe and sustainable community events in Lakes Entrance and Bairnsdale over May 2024