Latest News
• Add My News • Search Old News

Westernport Water survey starts October 11Customers of Westernport Water will be chosen at random for the annual customer satisfaction survey starting October 11. By Susan Webster - 5th October 2007 - Back to News The 15 to 18-minute phone survey will be conducted independently by survey company Bartley Consulting and will be completely anonymous.
The results will help the water authority prioritise issues of importance to its customers.
Anyone with queries concerning the survey should contact Meryl Todd on 5956 4100.
Source: http://gippsland.com/ Published by: susanw@ptarmigan.com.au

Related Articles- Gippsland Water Customer Satisfaction Survey opens from 1 to 17 October, feedback chance to win $100 bill credits
Gippsland Water’s annual customer satisfaction survey runs October 1-17, allowing all customers to provide feedback and enter a draw to win one of ten $100 bill credits. - Customer Experience Survey shows strong satisfaction as East Gippsland Water uses feedback to improve services and operations
East Gippsland Water’s Customer Experience Survey shows strong satisfaction results, capturing six months of feedback to improve service delivery, responsiveness, and communication across office and field operations. - Gippsland Water urges customers to follow permanent water saving rules during heat waves to maintain reliable supply and stability
Gippsland Water urges customers to use water wisely during heatwaves, follow permanent water saving rules, report leaks, and help maintain stable supply amid high demand and extreme conditions. - Gippsland Water urges customers to include alternate water sources in bushfire plans during fire danger period
Gippsland Water urges customers to include alternate water sources in bushfire plans, store emergency drinking water, and follow CFA advice during the Fire Danger Period from 27 October to 1 May 2026. - Gippsland Water reminds customers support is available for water bills with flexible plans and financial assistance options
Gippsland Water’s Customer Care team offers support for water bills, including flexible payment plans, financial assistance, utility relief grants, and connections to counsellors. Visit their website to learn more. - East Gippsland Water invites community feedback through annual customer satisfaction survey this October
East Gippsland Water is inviting customers to complete its annual satisfaction survey, providing feedback on water quality, service, and community engagement. Responses will guide future improvements and participants can win a $100 bill credit. - Gippsland Water seeks applications for Customer Reference Group to shape community engagement and decisions until 6 April 2026
Gippsland Water is inviting customers aged 16+ to join its Customer Reference Group, providing strategic input, shaping community engagement, and influencing decisions. Applications close Monday, 6 April 2026. - East Gippsland Water launches new Voice of Customer program to enhance service through feedback
East Gippsland Water has launched a new Voice of Customer program, inviting feedback via SMS surveys to guide service improvements, with participants eligible for monthly $50 water bill credits. - Gippsland Water completes Baw Baw Leak Detection Program, repairing hidden leaks to improve service reliability and reduce water loss
Gippsland Water's Baw Baw leak detection program surveyed 425 km of mains, uncovering 128 leaks. Repairs improve service reliability, reduce water loss, and support proactive network maintenance across the region. - Gippsland Water launches annual ‘Reduce Your Use’ campaign encouraging mindful water usage during hot weather
Gippsland Water has launched its annual ‘Reduce Your Use’ campaign, encouraging customers to follow permanent water-saving rules and tips, conserve water during heat waves, and attend community education events. - Gippsland Water promotes hydration and sustainability with popular portable drinking fountains at Traralgon International tennis tournament
Gippsland Water’s portable drinking fountains at the Traralgon International help players and spectators stay hydrated, promote tap water, support community events, and reduce single-use plastic for environmental sustainability. - Gippsland Water shares practical water-saving tips, family activities, sign-up at Wellington Sustainability Festival on 14 March 2026
Gippsland Water will share water-saving tips, family activities, and Sounding Board sign-ups at the Wellington Sustainability Festival, Saturday 14 March, at Nakunbalook Environmental and Cultural Education Centre, Sale - Gippsland Water completes major Warragul sewer upgrade, boosting capacity and supporting town’s rapid growth and future reliability
Gippsland Water has completed a 1.5-kilometre Warragul sewer upgrade, increasing capacity, improving reliability, supporting population growth, and protecting the environment, including relocation of threatened local species during construction. - Gippsland Water invests $550,000 to upgrade Peterkin Street sewer pump station, ensuring reliable wastewater services for Traralgon
Gippsland Water is investing $550,000 to upgrade Traralgon largest sewer pump station, replacing ageing pipes to ensure reliable wastewater services for 5,200 households. Works are underway and due for completion in September. - Gippsland Water hosts Baw Baw pop-ups, inviting community feedback on future water planning and services on 18 April, 6 and 16 May 2026
Gippsland Water hosts Baw Baw pop-up events, inviting community feedback on future water services, planning, pricing, and infrastructure decisions. - Gippsland Water welcomes five local women into STEM internships, promoting diversity, innovation, and career pathways for students
Gippsland Water welcomed five local women into STEM internships, providing real-world experience, mentoring, and career pathways while promoting diversity, inclusion, and innovation across multiple departments this summer. - Gippsland Water’s mobile trailer supports community events while promoting health, sustainability and reducing single-use plastic
Gippsland Water’s mobile water trailer supports community events, providing free drinking water, promoting healthy choices, reducing single-use plastics, and enhancing public and environmental health across the region in 2026. - Gippsland Water launches pop-up events inviting Latrobe Valley residents to help shape future water services and planning decisions
Gippsland Water will host pop-up events across the Latrobe Valley, inviting community feedback to help shape future water services, pricing, and infrastructure planning. - Gippsland Water begins Warragul wastewater plant upgrade to support growth, improve efficiency, and reduce environmental impact
Gippsland Water has begun a two-year Warragul wastewater plant upgrade, replacing ageing infrastructure, improving operations, reducing carbon emissions, and enhancing environmental outcomes to support rapid regional growth. - Gippsland Water reaches 100 percent renewable electricity target, cutting emissions by 20,000 tonnes toward 2030 net zero
Gippsland Water has achieved 100% renewable electricity by 2025, cutting 20,000 tonnes of emissions annually and advancing its ambitious goal of net zero emissions by 2030, 20 years ahead of schedule. - Gippsland Water appoints Sam Muir and Kellie O’Callaghan to the board, bringing experience, diversity and community focus
Gippsland Water has appointed Sam Muir and Kellie O’Callaghan to its Board, bringing diverse experience, strong community engagement, and fresh perspectives, while outgoing directors Jo Benvenuti and Chris Badger are acknowledged. - Gippsland Water launches $12.2M Dutson Downs expansion boosting organics processing, compost output, and sustainability
Gippsland Water officially opened a $12.2 million Dutson Downs expansion, boosting organics processing by 40%, increasing compost production, creating jobs, reducing emissions, and supporting Gippsland’s environmental and economic sustainability. - Gippsland Water reappoints Sarah Cumming as Managing Director, extending leadership and community commitment until 2030
Gippsland Water has reappointed Sarah Cumming as managing director until 2030, recognising her transformative leadership, strong community focus, and proven results, as the organisation enters a pivotal period of growth and change. - Gippsland Water invests $6.8M in new generators to ensure reliable water and wastewater services during emergencies
Gippsland Water has invested $6.8 million in 25 new generators, strengthening emergency resilience, reducing service interruptions, protecting water and wastewater operations, and supporting the national grid when not in use. - Gippsland Water celebrates National Water Week poster winners, honouring young regional artists’ achievements
Gippsland Water announced its National Water Week poster winners, congratulating students for colourful submissions. Four placed in the state competition, with Heyfield Primary School winning $500 for STEM or sustainability projects. - Gippsland Water launches Community Emergency Support Team to assist and support locals during emergencies
Gippsland Water has launched a Community Emergency Support Team to provide safe water, information, and local assistance during bushfires, floods, storms, and power outages, working alongside emergency services and communities. - Gippsland Water invites community feedback on Drouin West water main extension project by 21 March 2026
Gippsland Water invites community members to learn about the Drouin West water main extension, improving supply and pressure for northwestern Drouin, with construction starting this summer for approximately one year. - Gippsland Water launches Sounding Board, inviting community feedback with chance to win $1,000 gift card
Gippsland Water invites the community to join its Sounding Board, share feedback, influence future planning, and enter a draw to win a $1,000 gift card. - Southern Rural Water declares spill entitlement in MID, boosting farmers' allocations as Lake Glenmaggie nears capacity
Southern Rural Water has declared a spill for Macalister Irrigation District customers until 16 September, providing water above 100% allocation as Lake Glenmaggie nears capacity at 98% following strong winter inflows. - Gippsland Water invites Baw Baw residents to join Sounding Board, influence services and win $1,000
Gippsland Water invites Baw Baw residents aged 16plus to join its Sounding Board, share feedback on services, shape future projects, and enter a $1,000 gift card draw by June 30, 2026. - Mallacoota water workers honoured after 80 years combined service supporting community through challenges
Three long-serving East Gippsland Water employees with 80 years combined service honoured after retirement, recognised for dedication, resilience and contributions to Mallacoota’s water services and community, especially during major emergencies. - East Gippsland Water warns dry conditions require following permanent water saving rules to protect community and future supply
East Gippsland Water urges residents to conserve water amid drying conditions, following Permanent Water Saving Rules to protect supplies, reduce pressure on catchments, and maintain community health and safety. - East Gippsland Water offers free emergency water tokens to bushfire-affected residents, ensuring essential household supply
East Gippsland Water is providing free emergency water tokens to bushfire-affected residents, ensuring safe household water for drinking, hygiene, and essential use, with collection available across multiple regional standpipe locations. - Southern Rural Water celebrates World Tourism Day 2025 while linking people, culture, nature, and sustainable regional tourism
World Tourism Day 2025 highlights water’s role in southern Victoria, connecting people, culture, recreation, agriculture, and sustainable tourism while supporting communities, ecosystems, and Traditional Owner cultural heritage. - Southern Rural Water cracks down on water meter tampering with hefty fines and enforcement
Southern Rural Water warns customers against meter tampering, imposing fines up to $2,442 for individuals and $12,211 for corporations, reinforcing compliance, protecting water users, and ensuring fair, reliable water management. - Southern Rural Water invites community to have your say on future water services, pricing and sustainability
Southern Rural Water invites the community to help shape future water pricing and services, balancing cost, access, sustainability, and regional needs across southern Victoria. - East Gippsland Water expects no summer restrictions, yet climate change makes long-term conservation vital
East Gippsland Water predicts sufficient rainfall this summer, making restrictions unlikely, but warns climate change and future droughts mean ongoing water conservation remains essential for communities. - Southern Rural Water upgrades over meters across Gippsland to improve accuracy and fair water management
Southern Rural Water is replacing 1,000+ outdated meters across southern Victoria by 2026, boosting accuracy, compliance, and fair water management under national standards - with no cost to customers. - East Gippsland Water urges community to stop wipes and grease blocking sewers with Wipezilla campaign
East Gippsland Water’s Wipezilla campaign urges the community to prevent sewer blockages by avoiding wet wipes, grease, and food scraps, promoting education, responsible habits, and environmental protection across the region. - East Gippsland Water celebrates talented young artists in National Water Week Poster Competition 2025
East Gippsland Water has announced winners of its National Water Week poster competition, celebrating young artists who showcased creativity and water conservation awareness under the theme "Water Heroes: Save Every Drop." - East Gippsland Water donates hay to support farmers through Lions Club ‘Need for Feed’ program
East Gippsland Water donated two semi loads of hay to support drought-affected farmers in Victoria’s south-west, demonstrating sustainability, community support, and its commitment to recycling and environmental stewardship. - Southern Rural Water supports South West Victorian farmers through groundwater access and the 'Farmer Helping Farmer' initiative
A section of the Main Northern Channel near Brewers Hill Road, Maffra, damaged by wombats, has been repaired. Water will return to full capacity, and normal delivery will resume tomorrow. - Southern Rural Water urges water users to monitor, manage, and comply as Spring forecast warns above-average rainfall
The Bureau predicts above-average spring rainfall and warmer temperatures across eastern Australia. Southern Rural Water urges monitoring usage, maintaining bores, and following regulations to ensure fair, efficient water management. - Bairnsdale's Shannon Waters Estate residents receive new digital water meters as East Gippsland Water expands roll-out
Shannon Waters Estate residents in Bairnsdale are receiving new digital water meters, enabling near-real-time usage tracking, early leak detection, and faster service, following a successful Bemm River trial. - Life Saving Victoria urges water safety precautions as heatwave drives crowds to beaches and pools
Life Saving Victoria warns Victorians to prioritise water safety during this week’s 40°C heatwave, swim at patrolled locations, supervise children, avoid alcohol, and always swim with a friend. - Seven students completed East Gippsland Water Vacation Student Program, gaining practical experience and development on skills
Seven university students completed East Gippsland Water’s Vacation Student Program, gaining hands-on experience in engineering, communications, IT, and environmental planning, preparing them for future careers in the water industry. - Future of Orbost Project strengthens water access, supporting agricultural innovation and long-term regional growth
The Future of Orbost Project supports farmers by clarifying water availability, facilitating licence transfers, and building resilience, driving innovation, productivity, diversification, and sustainable long-term growth in East Gippsland. - Life Saving Victoria warns of ongoing water safety risks following busy patrol season and fatalities
Life Saving Victoria urges continued vigilance over Autumn and Winter water safety risks as patrol season ends, highlighting rescues, drownings, and prevention advice. - Buckley Park Community Farm receives $10,000 South Gippsland Water grant for irrigation, hothouse and sustainable food production upgrades
Buckley Park Community Farm received a $10,000 South Gippsland Water grant, funding irrigation upgrades, a chlorine filter, and a hothouse system to boost sustainability and local food production. - Check new 11-digit account reference numbers for accurate South Gippsland Water bill payments after July 2025 system upgrade
South Gippsland Water reminds customers to use their new 11-digit account reference number when paying bills after the July 2025 billing system upgrade. Payments using old numbers will no longer be processed. - Baw Baw Employment Expo returns October 2025, showcasing local jobs, training, networking and career opportunities
The Baw Baw Employment Expo returns 16 October 2025, offering free access to local job opportunities, training, networking, resume support, and career advice for job seekers and businesses. - Life Saving Victoria urges parents to continue children’s swimming lessons to meet water safety benchmarks and prevent drowning risks
Life Saving Victoria warns many children to stop swimming lessons early, falling short of water safety benchmarks, urging parents to continue lessons to ensure skills, safety, and survival in pools and open water. - Life Saving Victoria urges parents to continue children’s swimming lessons to meet water safety benchmarks and prevent drowning risks
Life Saving Victoria warns many children to stop swimming lessons early, falling short of water safety benchmarks, urging parents to continue lessons to ensure skills, safety, and survival in pools and open water. - Heyfield Wetlands visitors can now refill bottles and provide water for dogs using new fountain
Heyfield Wetlands receives new drinking fountain, supporting community recreation, hydration, pets and Gippsland Water’s broader public refill network initiative. - Latrobe City Council invites residents to participate in 2026 Community Satisfaction Survey by phone on 16 February and 27 March 2026
Latrobe City Council’s annual Community Satisfaction Survey will contact 400 households by phone, gathering confidential feedback to improve services and council performance across the city. - Melina Bath urges Labor government to scrap emergency services tax as VFF survey shows farmers' frustration and concern
The Nationals' Melina Bath urged the Allan Labor government to scrap the emergency services tax, citing VFF survey findings showing widespread financial, mental, and regulatory pressures on Victorian farmers. - Discover Blue Pool in Briagolong State Forest with nature, water fun, walks, and local gems
Blue Pool in Briagolong State Forest offers swimming, walking trails, and camping, with nearby pubs, breweries, and attractions providing a perfect Gippsland getaway for nature, adventure, and local experiences. - Discover Blue Pool in Briagolong State Forest with nature, water fun, walks, and local gems
Blue Pool in Briagolong State Forest offers swimming, walking trails, and camping, with nearby pubs, breweries, and attractions providing a perfect Gippsland getaway for nature, adventure, and local experiences. - Bass Coast celebrates Victorian Seniors Festival this October with events, workshops, performances and community connection
The Victorian Seniors Festival returns to Bass Coast this October with the theme Connect, Create, Celebrate, offering workshops, performances, games, tours, and free transport for Seniors Card holders. - Baw Baw Shire fire danger period begins on 27 October with restrictions and safety measures
Baw Baw Shire Fire Danger Period starts 27 October. Residents should prepare properties, follow fire restrictions, and can use free green waste drop-offs to reduce bushfire risks. - West Gippsland CMA celebrates 25 years of sustainable irrigation, transforming Gippsland farms, saving water and protecting local waterways
West Gippsland CMA's Sustainable Irrigation Program celebrates 25 years, with 1,200 projects saving 47 gigalitres annually, enhancing farm productivity, protecting waterways, and expanding beyond the Macalister Irrigation District. - Life Saving Victoria launches multilingual campaign to protect older adults around water, heat and rip currents
Life Saving Victoria has launched a multilingual campaign to help older adults, especially from multicultural communities, stay safe around water and during extreme heat across Victoria. - Life Saving Victoria launches 2030 Strategic Plan and 2024/25 Annual Report, advancing water safety across Victoria
Life Saving Victoria launches its 2030 Strategic Plan and 2024/25 Annual Report, highlighting achievements, community impact, and a bold vision to prevent drowning and enhance water safety statewide. - Life Saving Victoria report reveals alarming 52 deaths, 123 drownings, urgent water safety action needed
Life Saving Victoria’s 2024-25 Drowning Report reveals 52 deaths and 123 non-fatal drownings, with rising incidents among youth, seniors, multicultural communities, and outside traditional summer months, urging urgent water safety action. - Latrobe Valley households to cut energy bills with efficient electric heat pump hot water system upgrades
Latrobe Valley households can cut energy bills by $330 annually with efficient heat pump hot water systems, thanks to the Allan Labor government's SEC one stop shop pilot expansion. - West Gippsland CMA’s annual report showcases environmental achievements from mountain headwaters to coastal waters
West Gippsland CMA’s Annual Report highlights major 2024–25 achievements restoring rivers, wetlands and habitats, supporting communities, protecting wildlife, and strengthening catchment health from mountain headwaters to the coast. - Phillip Island gears up for the return of MotoGP and Marquee October events across Bass Coast
Phillip Island hosts a huge October of events, headlined by the 2025 MotoGP, drawing 100,000 fans for racing, music, and entertainment, with free Community Day tickets and Cowes transformed into an entertainment hub. - Australia to celebrate inaugural Red and Yellow Day honouring volunteer lifesavers and supporting water safety initiatives
Australia will celebrate its first Red & Yellow Day on March 4, 2026, honouring volunteer lifesavers and supporting lifesaving clubs through community participation and fundraising for vital water safety initiatives. - Baw Baw Council seeks community feedback on Customer Service Charter and Complaints Handling Policy, consultation closes 22 April 2026
Baw Baw Council is seeking community feedback on its draft Customer Service Charter and Complaints Handling Policy. Consultation is open until 5pm, Wednesday 22 April 2026, online or at Farm World. - Baw Baw Shire Council hosts free Pop-up Playgroups for children on various dates from 30 October to 12 December 2025
Baw Baw Shire invites families to free Pop-up Playgroups with themed activities, crafts, music, storytime, and outdoor fun for children aged 0 - 5, fostering connection, learning, and community engagement. - Glenmaggie Dam needle valve 1 shutdown planned 18 March for expert refurbishment, ensuring reliable irrigation and environmental water supply
Glenmaggie Dam will shut down the Main Southern Channel on 18 March to remove and refurbish Needle Valve 1, ensuring reliable irrigation and environmental water flows for farms and the Macalister River. - East Gippsland Shire invites community feedback on draft Open Space Strategy to protect parks, reserves and waterways
East Gippsland Shire Council is seeking community feedback on its draft Open Space Strategy, a long-term plan to improve parks, reserves, trails, and waterways, with consultation open until 1 October 2025. - New drinking fountains installed in Sale and Briagolong Parks to promote health, sustainability and community wellbeing
Gippsland Water and Wellington Shire Council have installed two new drinking fountains in Sale and Briagolong, promoting health, sustainability, and reusable bottles. Featuring artwork by Gunai artist Alice Pepper, they support community wellbeing. - New drinking fountains installed in Sale and Briagolong Parks to promote health, sustainability and community wellbeing
Gippsland Water and Wellington Shire Council have installed two new drinking fountains in Sale and Briagolong, promoting health, sustainability, and reusable bottles. Featuring artwork by Gunai artist Alice Pepper, they support community wellbeing. - Celebrate migratory birds’ return at Eagle Point with family-friendly nature activities on 10 October 2025
Celebrate the return of migratory birds at Gippsland Lakes on 10 October with free wildlife activities, guided walks, expert talks, music, and learning about conservation and habitat restoration efforts. - Baw Baw Shire Council meeting snapshot - Wednesday 22 October 2025
Baw Baw Shire Council adopted the Council, Financial, Asset, Infrastructure, and Health Plans, approved key contracts and policies, refused a Poowong East development, and addressed community grants, leases, and road management. - West Gippsland CMA invites the community to join the Portrait of a River photo competition and send their entries by 30 April 2026
West Gippsland CMA launches the annual Water for the Environment photo competition, inviting participants to capture rivers’ beauty, moods, and stories. Prizes worth $1,000 are available. Entries open April 1-30, 2026. - Spring flows planned to support native fish migration and river health across West Gippsland
West Gippsland CMA's Environmental Water team is planning Spring river flows to support native fish migration, enhance river health, and balance environmental care with community enjoyment of waterways.
|
|