Latest News
• Add My News • Search Old News
Customer Service Is Moving!Next time you drop into Bass Coast Shire Council’s Wonthaggi offices to speak with our helpful Customer Service staff, they may not be in their usual spot! By Bass Coast - 13th June 2013 - Back to News From 1 July, Council’s Customer Service staff will be located in the Council Chamber foyer with the entrance from Baillieu Street. The move will not be permanent. Customer Service staff are moving temporarily whilst their area is refurbished and improved. There will be no changes to the services offered by Customer Service staff.
The refurbished Customer Service area will cater for the growth Council is experiencing and improve the way we personally deal with our community. With many people choosing to use our different payment facilities, there is less traffic at the front desk and our new area will be updated to meet our customers’ current needs. New meeting rooms will be available so customers have a private place to talk with Council staff, and the front desk will be accessible for all.
Council plans to move Customer Service staff back to their new and improved area by mid-October, but in the meantime all enquires will be directed around the corner to the Baillieu Street entrance. Parking areas in the vicinity of the Baillieu Street entrance will be modified to avoid any inconvenience to our visitors. Council will ensure all moves are clearly signed so we ask our community to be mindful of the changes.
Source: www.gippsland.com Published by: news@gippsland.com
Related Articles- East Gippsland Water launches new Voice of Customer program to enhance service through feedback
East Gippsland Water has launched a new Voice of Customer program, inviting feedback via SMS surveys to guide service improvements, with participants eligible for monthly $50 water bill credits. - Labor government delivers $2.73M Sale Hospital upgrade, modernising Community Services building for Gippsland healthcare staff
The Allan Labor government is delivering a $2.73 million upgrade to Sale Hospital's historic Community Services Building, modernising facilities for healthcare workers, patients, and students through the Regional Health Infrastructure Fund. - Bass Coast Shire Council begins Cowes foreshore upgrades with $8M funding improvements for safer, greener, connected spaces
Bass Coast Shire Council will soon commence the Cowes Foreshore Precinct Project, delivering staged civil and landscaping upgrades with $8 million federal funding, revitalising Cowes into a safer, greener and more connected destination. - Bass Coast Shire Council delivers new shared path linking Cowes and Ventnor, boosting transport safety and community connectivity
Bass Coast Shire Council will deliver a new 2km Ventnor Road Shared Path, linking Cowes and Ventnor, improving safety, accessibility, and community connectivity. The $1.96m project is jointly funded with the Australian government. - Bass Coast Shire Council hosts free creative industries workshop with marketing strategies, PR insights on 12 November 2025
Bass Coast Shire Council is hosting a free creative industries workshop in Cowes on 12 November, offering marketing strategies, PR insights, business support, and networking with local media. - Bass Coast Shire Council urges Victorian government, LSV to ensure lifeguard patrols continue safely, without cuts
Bass Coast Shire Council urges Victorian government and LSV to guarantee lifeguard patrols, warning proposed funding hike strains budgets while beaches remain high-risk, with recent drownings highlighting urgent safety needs. - Wellington Shire Council invites open conversations on financial pressures impacting community services, roads, and facilities
Wellington Shire Council faces rising costs, rate caps, and funding pressures, yet remains committed to delivering essential services and urging government reform to better support regional communities into the future. - Have Your Say on Wonthaggi structure plan review aiming to guide growth, community needs and opportunities
Bass Coast Shire Council is reviewing the Wonthaggi Structure Plan. Have your say on the town's growth, housing, jobs, heritage, and future opportunities to help shape Wonthaggi as Bass Coast regional hub. - Bass Coast Council launches mid-term review of Climate Change Action Plan, celebrating achievements and inviting community input
Bass Coast Shire Council is reviewing its Climate Change Action Plan 2020-2030, celebrating renewable energy achievements and inviting community feedback through surveys, pop-up sessions, engagement events, and a special film screening. - Bass Coast wins National AustStab Award for sustainable road recycling and innovative rehabilitation
Bass Coast Shire Council won the 2025 AustStab Award for Excellence for pioneering road recycling methods, cutting emissions by 85%, truck movements by 80%, and delivering faster, more sustainable, durable roads with less disruption. - Bass Coast celebrates Victorian Seniors Festival this October with events, workshops, performances and community connection
The Victorian Seniors Festival returns to Bass Coast this October with the theme Connect, Create, Celebrate, offering workshops, performances, games, tours, and free transport for Seniors Card holders. - East Gippsland Shire backs $15M Bairnsdale Airport upgrade to boost emergency response and healthcare services regionally
East Gippsland Shire Council has backed a $15 million Bairnsdale Airport upgrade, extending the runway to boost emergency response, healthcare services, and regional aviation, supported by government funding and health agencies. - Have your say on the draft Roadside and Footpath Trading Policy balance road access, submit by 28 September 2025
Baw Baw Shire Council invites feedback on its Draft Roadside and Footpath Trading Policy, aiming to balance vibrant business activity with safe pedestrian access. Consultation runs 29 August - 28 September on Baw Baw Connect. - Nationals pledge to restore Parentline funding, criticise Labor's decision to axe vital family counselling service for Gippslanders
The Nationals vow to reinstate Parentline funding if elected, condemning Labor's cut to the vital family counselling service that supports Victorian parents, particularly in regional communities facing limited access to services. - East Gippsland hosts Youth Agritech Expo showcasing farming futures and career pathways for young people on 17 September 2025
East Gippsland will host the Youth Agritech Expo, offering farm tours, hands-on experiences, and showcasing agricultural career pathways, technology, and innovation to inspire the next generation and build a skilled workforce. - Danny O'Brien warns Bayside Health merger threatens Gippsland communities, confirming hidden health service consolidation
Danny O'Brien criticises Labor's Bayside Health merger, warning it will reduce local hospital autonomy, limit community input, and risk services for Gippsland residents, prioritising bureaucratic cost-saving over patient care. - Baw Baw Shire Council secures funding for four key road safety projects through TAC and federal Blackspot Programs
Baw Baw Shire Council secured TAC and Federal Blackspot funding for four key road safety projects in Warragul and Drouin, targeting high-risk areas with upgrades to improve safety for all road users. - Wellington Shire Council offers free green waste disposal to help residents reduce fire hazards this season
Wellington Shire Council is urging property owners, particularly in coastal communities, to prepare for the fire danger period by taking advantage of its Fire Ready No-Fee Green Waste Disposal program. - Baw Baw Shire Council returns 37 cultural artefacts to Lardil people in historic Mornington Island repatriation
Baw Baw Shire Mayor Danny Goss led a historic journey to Mornington Island, repatriating 37 cultural artefacts to the Lardil People, marking a significant step toward reconciliation and cultural heritage restoration. - Baw Baw Shire Council invites community to join Biodiversity Blitz and help shape first nature plan from 1-30 September 2025
Baw Baw Shire Council invites residents to celebrate Biodiversity Month by joining the Biodiversity Blitz, recording local species, attending walk-and-talk events, and contributing ideas to shape the region's first Nature Plan. - Baw Baw Shire Council appoints experienced leader Tilla Buden as new chief executive officer commencing on November 2025
Baw Baw Shire Council has appointed Tilla Buden as its new CEO, bringing extensive leadership experience and community focus. She will formally commence in the role on 17 November 2025. - Baw Baw Shire to host community barbecues supporting farmers through 'Look Over the Farm Gate' grants
Baw Baw Shire Council will host five community barbecues supporting farmers' wellbeing through Look Over the Farm Gate grants, offering connection, resources, and mental health support amid ongoing dry conditions. - South Gippsland Shire Council extends footpath trading permits amid system update and upcoming fee changes
South Gippsland Shire Council is updating its Footpath Trading Permit system. Current permits are automatically extended until December, with new fees applying next year. Businesses will receive updated information once finalised. - Baw Baw Shire Council seeks community feedback on draft 10-year open space strategy for future planning
Baw Baw Shire Council invites feedback on its draft Open Space Strategy, shaping a 10-year plan to guide investment, protect natural spaces, and enhance community wellbeing. Consultation closes Friday 3 October 2025. - Wellington Shire Council to update Community Local Law 2021, ensuring relevance, inclusivity, and strong legal compliance
The Safer Communities Plan includes Jack's Law to clear weapons from streets, Restart for repeat offenders, and Youthstart to support at-risk youth. Mr Cameron says Labor lacks a plan to tackle Victoria's crime crisis, leaving regions vulnerable. - Wellington Shire Council proudly announces the $23M Aqua Energy Leisure Centre redevelopment opens 7 October 2025
Wellington Shire Council is thrilled to announce the much-anticipated redevelopment of Aqua Energy Leisure Centre in Sale is complete, with the $23 million facility set to open officially to the public on Tuesday 7 October 2025. - Wellington Shire Council seeks feedback on the Domestic Animal Management Plan Review until 24 September 2025
Wellington Shire Council's draft Domestic Animal Management Plan outlines priorities for responsible pet ownership, safety, and welfare, inviting community feedback from 28 August to 24 September 2025. - East Gippsland Shire adopts fairer Raymond Island Ferry pass system, replacing portable passes with vehicle stickers from 2026/27
East Gippsland Shire Council will replace Raymond Island Ferry portable passes with vehicle stickers by 2026/27, introducing fairer allocations for residents and tenants, with interim free pass improvements effective immediately. - South Gippsland Shire Council seeks community feedback on two proposed accessible locations for new toilet facilities in Nyora's RSL Park
South Gippsland Shire Council invites feedback on two proposed Nyora RSL Park toilet locations, offering improved safety, accessibility, and amenities. Submissions close Sunday, 12 October 2025. - Baw Baw Shire Council meeting snapshot - Wednesday 24 September 2025
Baw Baw Shire Council appointed Tilla Buden as CEO, adopted the Domestic Animal Management Plan, awarded Drouin streetscape contract, deferred Alex Goudie Park Master Plan, and endorsed updated delegation guidelines at its 24 September meeting. - Baw Baw Shire Council meeting snapshot - Wednesday 24 September 2025
Baw Baw Shire Council appointed Tilla Buden as CEO, adopted the Domestic Animal Management Plan, awarded Drouin streetscape contract, deferred Alex Goudie Park Master Plan, and endorsed updated delegation guidelines at its 24 September meeting. - Baw Baw Shire Council meeting snapshot - Wednesday 27 August 2025
Baw Baw Shire Council's 27 August meeting covered petitions, Warragul planning permits, Aberfeldy roadworks, draft strategies, community consultation, governance updates, with meetings live-streamed and open for public participation. - East Gippsland Shire invites community feedback on draft Open Space Strategy to protect parks, reserves and waterways
East Gippsland Shire Council is seeking community feedback on its draft Open Space Strategy, a long-term plan to improve parks, reserves, trails, and waterways, with consultation open until 1 October 2025. - Baw Baw Shire Council endorses 2026 - 2029 Domestic Animal Management Plan to promote safety, welfare, responsible ownership
Baw Baw Council has endorsed the 2026-2029 Domestic Animal Management Plan to promote responsible pet ownership, enhance animal welfare, ensure community safety, and guide strategic animal management over the next four years. - Baw Baw Shire Council awarded $140,000 in community grants to support sustainable, healthy, and thriving community projects
Council has awarded over $140,000 in Community Grants to 36 groups, supporting events, projects, and minor capital works that strengthen community sustainability, health, and wellbeing through not-for-profit initiatives. - Wellington Shire Gippsland Regional Livestock Exchange surges ahead, handling one in 43 Victorian Cattle Sales in 2024
Gippsland Regional Livestock Exchange recorded a remarkable 122% increase in cattle throughput last financial year, making it the highest percentage increase of any saleyard in Australia. - South Gippsland Shire Council invites the community to join the Garage Sale Trail on November and other projects
Australia's biggest second-hand treasure hunt returns this November across two weekends, offering households the chance to declutter and earn cash, while bargain hunters uncover unique finds and help divert goods from landfill. - Shop Local in South Gippsland to strengthen community, support jobs, and keeping our economy thriving together everyday
Shopping locally in South Gippsland strengthens our economy, supports jobs, services, and community groups. Every dollar spent locally multiplies impact, with increased spending boosting growth by millions annually. Shop Local South Gippsland.
|
|
