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East Gippsland Water maintained uninterrupted water and wastewater services amidst power and mobile outages

Despite recent severe weather, East Gippsland Water ensured continuous water and wastewater services. Crews tirelessly worked through power and mobile outages, managing pump stations and generators, ensuring operations and customer satisfaction.

By news@gippsland - 23rd February 2024 - Back to News

East Gippsland Water is delighted that services to their water and wastewater customers were uninterrupted following the recent freak weather event. As power and mobile phone outages impacted many service areas across East Gippsland for a number of days, East Gippsland Water crews worked around the clock to keep water and wastewater services unaffected for customers.

Operations and Maintenance Team Member Terry Martin at the Lake Tyers Beach Sewer Pump Station

Sewer pump station heroes

Managing Director, Steve McKenzie, said: "It's incredible to think that we have again been affected by another freak weather event across the region. "A number of our sewer pump stations were required to be attended to 24/7 as a result of being without power, with the sewerage being manually pumped into trucks for transportation to our Water Recycling Plants.

"We carefully managed the fatigue and safety of the team who worked in crews around the clock in multiple shifts. At the peak of the outages, we had over 50 generators running at sites spread across a large geographic area with lots of obstacles to navigate. These all required monitoring and refueling, which was a massive logistical effort by all concerned.

"I'd like to acknowledge all of our staff who did an absolutely fantastic job working 24/7 to keep operations going while waiting for power to be fully restored, and our customers for their understanding," said Mr McKenzie.

Pictures from East Gippsland Water website.

Source: http://gippsland.com/

Published by: news@gippsland.com