Gippsland › Latest news › Darren Chester MP
Bendigo Bank arrogant self-praise neglects responsibility to vulnerable customers and staff by closing small agencies without consultation
Bendigo Bank is neglecting their responsibility to vulnerable customers and staff by closing small agencies without consultation.
The Bendigo Bank spin doctors like to say they're 'the better big bank'. As we all know, self-praise is no recommendation. I'm sorry to say the contagion of arrogance has spread from the big four to the Bendigo Bank. On its own website, the Bendigo Bank says it has big responsibilities, and its biggest responsibility is to do the right thing.
Bendigo Bank executives ignored staff and customers by closing regional agencies without consultation
Bank's community betrayal
So I say to the Bendigo Bank corporate executives: how about you start practising what you preach? The Bendigo Bank corporate executives have just sent out letters, without any consultation whatsoever, to agencies of the Bendigo Bank - so they're small agencies, small-business people who have provided a small service in these regional towns, including in my home town of Lakes Entrance - saying the agencies will close at the end of June.
There's no regard for the staff who will lose their jobs. There's no regard for those vulnerable customers of the Bendigo Bank who thought that little agency was going to be there for them to go in and do their personal banking. This will hit the most vulnerable people in our regional communities, and the Bendigo Bank has done no consultation with the small-business owners who host that bank.
Bank closure moratorium
I've previously called for a moratorium on all bank closures while the Senate inquiry does its work. I call on the Bendigo Bank to stop closing its agencies, at least until the Senate inquiry does its work. I say to the Bendigo Bank: you say you're the better big bank; do better.
Banks need to explore innovative solutions to maintain those face-to-face services which are critical for small-business owners and a wide range of customers who aren't capable of using online banking and simply need some personal assistance at a branch or agency to access their own money.
Pictures from Darren Chester Facebook page.
Source: http://gippsland.com/
Published by: news@gippsland.com
![](http://global.gippsland.com/myrp/images/new.gif)
Darren Chester promotes Mobile Service Centres that offer essential government services like Centrelink and Medicare across Gippsland
![](http://global.gippsland.com/myrp/images/new.gif)
Gippsland Water adds customer care pop-ups for in-person payment support in Sale, Drouin, Warragul for July and Moe in August 2024
![](http://global.gippsland.com/myrp/images/new.gif)
Latrobe River Bridge at Tyers had completion delayed to August 2024 frustrating residents with safety concerns
![](http://global.gippsland.com/myrp/images/new.gif)
Baw Baw Shire attends 2024 Australian Local Government Association National General Assembly in Canberra advocating peri urban areas
Enjoy free chicken parma while listening to inspiring story of Warren Davies South Gippsland Farmer on 22 July 2024 at Mirboo North Hotel
Join Latrobe City Council and Planet Ark for National Tree Day 2024 at W H Burrage Reserve in Newborough on 28 July 2024
Latrobe City Council requests Planning Panel for Amendment C144 for Traralgon West Precinct on 9 September 2024
Latrobe Valley clubs excelled at 2024 Community Clubs Victoria awards with Morwell and Moe clubs earning top honours
Warragul Leisure Centre $11M expansion of community sports facilities opens 28 July 2024