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Gippsland Water keeps customer bill increase below inflation for ninth consecutive year across the region

Gippsland Water will increase typical customer bills by 2.8%, below inflation for a ninth consecutive year, while continuing affordability measures and financial support for customers.

By news@gippsland - 1st July 2026 - Back to News

Gippsland Water customer bills will remain below the inflation rate for a ninth consecutive year, helping to reduce cost-of-living pressures across the region. From 1 July, a typical customer bill will increase by 2.8%, well below the current inflation rate of 4.1%, also representing the lowest bill increase of all Victorian water corporations.

Gippsland Water bills will have the smallest increase across the Victorian water corporations. Managing director Sarah Cumming said Gippsland Water's focus on affordability and value for money has kept customer bills stable and consistently low for almost a decade

Affordable water bills

Managing director Sarah Cumming said the ongoing focus on affordability and value for money had delivered stable and falling bills year on year for nearly a decade. "We’ve absorbed some of the rising costs through prudent financial management, so customers aren’t carrying the full impact of increased costs out of our control, like the economic regional transition."

"We’ve developed and invested in our own unique approach to drive financial management in every decision we make. We make sure our investments make sense for our customers financially and ultimately through delivering long-term resilience of our systems and ensuring we can maintain good levels of service," Ms Cumming said.

Efficiency drives savings

Ms Cumming said Gippsland Water’s focus on efficiency realisation has seen the organisation defy the industry trends. "While water bills are trending upwards in other areas across the state, we’ve been able to defy that trend. We have done this by making investment decisions that have the right return on investment."

"We’ve realised efficiencies through significant energy cost reductions, moving our fleet to electric vehicles where it makes sense, chemical use optimisation and asset renewal investment. Other major efficiency initiatives include our commercial business operations, which provide significant savings to the business by avoiding additional wastewater treatment costs," Ms Cumming said.

Customer support available

Ms Cumming said the organisation planned for the long-term to look after customers and the services provided, now and into the future. "Long-term planning is part of our strategy to keep bills steady for longer and provide customers with exceptional services at a reasonable price. We understand some customers are doing it tough, and we offer support for those experiencing financial difficulty with a range of flexible payments options."

Gippsland Water’s customer care team can provide free and confidential assistance on 1800 050 500. For more information on financial support and flexible payment plans, visit Gippsland Water website.

Pictures from Gippsland Water website.

Source: http://gippsland.com/

Published by: news@gippsland.com

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• Yarragon weekend escape offers country hospitality, local flavours, shopping and scenic West Gippsland adventures
  Yarragon offers an easy West Gippsland weekend escape from Melbourne, combining boutique shopping, local food and wine, scenic walks, galleries, markets and welcoming country accommodation.
• The Nationals unveil $40M plan offering health workers incentives to fill critical regional jobs across Gippsland and Victoria
  The Nationals propose $40 million over four years for a Victorian Rural Health Workforce Incentive Scheme, offering eligible regional health workers up to $10,000 for relocation, accommodation and professional development.
• Liberal Nationals introduce bill to repeal Labor's firearms laws and abolish national gun buyback scheme
  Federal Member for Maranoa David Littleproud has introduced a Bill, seconded by Andrew Wilcox, to repeal Labor’s firearms laws, restore previous Commonwealth regulations and abolish the stalled National Gun Buyback Scheme.
• Darren Chester congratulates Maffra student Jaxon Marshall on National Youth Parliament selection representing Gippsland in Canberra
  Maffra Secondary College student Jaxon Marshall will represent Gippsland at the 2026 National Youth Parliament, earning praise from Darren Chester for bringing regional and agricultural perspectives to Canberra.
• Tarwin River partnership launches six projects for catchment restoration and community stewardship across West Gippsland
  West Gippsland CMA has launched Together for the Tarwin, funding six projects over 18 months to restore wetlands, waterways and habitats while strengthening community stewardship across the Tarwin catchment.
• Darren Chester welcomes CBA Branch commitment, calls for stronger long-term regional banking protections across Gippsland
  Federal Member for Gippsland Darren Chester has welcomed Commonwealth Bank’s commitment to keep 281 regional branches open until 2030, while seeking stronger long-term protections for face-to-face banking services.
• Latrobe Valley commuters will receive longer trains and more seats under a Nationals-Liberals plan to increase regional rail capacity and reduce crowding
  The Nationals and Liberals plan to allocate five additional V’Locity sets to Traralgon and Bairnsdale, delivering 1,100 extra seats and reducing regional rail crowding.
• New Bairnsdale worker accommodation nears completion, boosting healthcare workforce capacity across East Gippsland communities
  Bairnsdale new 28-apartment healthcare worker accommodation is nearing completion, providing affordable housing for up to 32 staff and strengthening regional health services while supporting local jobs and investment.
• Darren Chester slams Victorian Labor over five-year delay in critical Mallacoota-Genoa Road upgrade despite federal funding
  Darren Chester has slammed Victoria's Labor Government over the stalled Mallacoota-Genoa Road upgrade, despite $10m federal funding committed in 2021, saying Gippsland communities have waited five years for promised safety improvements.
• Carran Carran restoration project strengthens river health, habitat connectivity and flood resilience across West Gippsland
  West Gippsland CMA's long-term Carran Carran restoration project is improving river health, reducing flood-related avulsion risks, restoring habitat connectivity, controlling willows and supporting native fish, agriculture and communities.
• Moondarra Reservoir gains new pathway and native garden beds, enhancing recreation, accessibility and Aboriginal cultural connections
  Gippsland Water has completed a new pathway and native garden beds at Moondarra Reservoir, improving visitor access, enhancing recreation and incorporating local flora, Aboriginal cultural information and community collaboration.
• Regional ambulance response times deteriorate across Eastern Victoria under Labor, Melina Bath demands answers from Carroll government
  Melina Bath has criticised deteriorating ambulance response times across eastern Victoria, saying every local government area is worse than 12 years ago and calling on Labor to restore timely emergency care.
• Moe Inline Hockey Championships secure five-year council funding, expected to boost $15M into local economy through visitor spending
  Latrobe City Council will provide $100,000 over five years to support Moe’s Australian Inline Hockey Club Championships, expected to generate $15 million locally through visitor spending and accommodation.
• Metung mother Lily Martyn establishes foundation supporting neurodivergent children, young people and families across Gippsland
  Metung mother Lily Martyn has launched Do It For Foundation Gippsland, supporting neurodivergent children, young people and families. The foundation has connected 95 East Gippsland families seeking support, understanding and practical solutions.
• Latrobe Regional Gallery unveils spring exhibitions celebrating place, culture, community, history and the natural world
  Latrobe Regional Gallery spring program features five exhibitions exploring Gippsland places, community, culture, history and nature, alongside Japanese traditions and contemporary artistic responses.
• Victoria funds hundreds of landcare projects with $3.58M environmental investment across communities and regions
  Victoria’s 2026 Landcare Grants provide $3.58 million statewide, including $337,250 for West Gippsland projects restoring habitat, waterways and landscapes while supporting volunteers, families and young people.
• Darren Chester met Latrobe Health Assembly representatives to discuss tackling youth food insecurity, poor nutrition and regional health priorities
  Gippsland MP Darren Chester is exploring funding for a Latrobe Valley initiative involving local health and education organisations to provide free healthy meals twice weekly, addressing student hunger, poor nutrition and wellbeing.
• Marlo's Healeys road timber bridge to be replaced with stronger steel structure built for 100 years
  East Gippsland Shire Council will replace Marlo’s ageing Healeys Road timber bridge with a $642,780 steel structure, improving safety, access, load capacity and long-term reliability for local users.
• Darren Chester says Labor's national firearms buyback unfairly targets law-abiding regional firearm owners instead of addressing crime and security
  Nationals representatives Gemma Rendell, Darren Chester and Bridget McKenzie joined East Gippsland firearm owners in Bairnsdale, opposing Labor's buyback and further restrictions while supporting lawful firearm use in regional communities.
• Have your say on the Planning Scheme Amendment C161egip - Lakes Entrance Northern Growth Area (Revised) to unlock growth until 21 September 2026
  East Gippsland Shire Council is simplifying planning controls in Lakes Entrance Northern Growth Area, aiming to unlock housing growth, reduce red tape and support development over the next 30-plus years.
• Draft Omeo District Place Plan released for after 10 months of consultation for final community feedback until 2 October 2026
  East Gippsland Shire Council has released the draft Omeo District Place Plan for feedback, prioritising health, education, housing, employment, social connection, environmental care and emergency preparedness. Submissions close October 2.
• Open house Latrobe opens doors to historic, cultural and industrial sites across the region for visitors to explore and discover from 9 - 11 October 2026
  A chance to visit the most intriguing buildings and places in Latrobe City, normally behind closed doors. The festival will open up significant buildings, infrastructure and landscapes.
• Regional Development $750,000 investment expands employment and education support for 120 Latrobe Valley young people through 2028
  The Victorian government is investing a further $750,000 in the Ladder Step Up Latrobe Valley Program, supporting 120 young people with employment, education, training and independence opportunities through 2028.
• Darren Chester calls for Aged Care Minister's resignation over home support delays
  Federal Member for Gippsland Darren Chester has called for Aged Care Minister Sam Rae's resignation, citing lengthy Support at Home delays, unanswered assistance requests and thousands of deaths while awaiting support.
• Darren Chester welcomes progress on critical Krauatungalung Walk boardwalk link at Lakes Entrance
  Federal Member for Gippsland Darren Chester has welcomed progress on the Krauatungalung Walk’s next stage, with local firm DesignCo Builders awarded the contract to complete the critical boardwalk link at Lakes Entrance.
• Darren Chester welcomes progress on critical Krauatungalung Walk boardwalk link at Lakes Entrance
  Federal Member for Gippsland Darren Chester has welcomed progress on the Krauatungalung Walk’s next stage, with local firm DesignCo Builders awarded the contract to complete the critical boardwalk link at Lakes Entrance.
• Upgraded Traralgon Indoor Stadium welcomes more community sport and elite events with $6M investment
  A $6 million upgrade to Traralgon Gippsland Regional Indoor Sports Stadium delivers improved facilities, creates local jobs, and positions the venue to attract more elite sporting events and community participation.
• Darren Chester welcomes Mallacoota students to Parliament House during Canberra visit, discussing democracy and the role of elected representatives
  Federal Member for Gippsland Darren Chester welcomed Mallacoota P-12 College students to Parliament House during their Canberra visit, discussing Federal Parliament, democracy and the role of elected representatives.
• Swooping season returns across Latrobe, with council urging residents to take precautions around nesting birds
  Latrobe City Council is urging residents to stay alert during swooping season, avoid nesting areas where possible, check Victoria’s Swooping Bird Map and take precautions when walking outdoors.
• Maffra student Jaxon Marshall champions resilient agriculture during National Youth Parliament visit to Canberra
  Maffra student Jaxon Marshall represented Gippsland at National Youth Parliament, delivering a passionate speech advocating resilient agriculture, regenerative farming, research and stronger support for farmers and Australia’s future.
• Melina Bath announces $53.6M boost to patient travel assistance for regional Victorians under Nationals-Liberal government
  Melina Bath says a proposed $53.6 million boost to Victoria’s patient transport assistance would increase accommodation and travel reimbursements, easing healthcare costs for regional patients travelling long distances for specialist treatment.
• Labor announces four new regional early learning centres for 2029, expanding access to kindergarten and long daycare places
  Labor will open four new Early Learning Victoria centres in Alexandra, Drouin, Hamilton and Seymour from 2029, providing more than 400 childcare and kindergarten places across regional Victoria.
• Six Latrobe Valley businesses receive funding to diversify, boost productivity and strengthen supply chains during economic transition
  Six Latrobe Valley businesses will receive funding through the Gippsland Supply Chain Resilience Program to improve productivity, purchase equipment, expand markets and strengthen supply chains amid regional economic transition.
• Darren Chester discusses democracy, civics and federal parliament with St Paul's Year 9 students in Traralgon
  Darren Chester visited St Paul's Anglican Grammar School in Traralgon, discussing civics, democracy, Parliament and community issues with engaged Year 9 students and encouraging young people to participate in Australia's democratic process.
• Latrobe City completes major lighting upgrade across all 10 courts at Agnes Brereton Reserve, boosting netball opportunities
  Latrobe City Council has upgraded all 10 courts at Agnes Brereton Reserve with 200-lux lighting, enabling extended evening use, expanded competitions and training for Traralgon Netball Association 1,400 annual participants.
• Latrobe City Council will push six reforms addressing regional investment, housing, infrastructure, funding fairness and sustainability at MAV State Council
  Latrobe City Council will take six reform proposals to the MAV State Council, targeting fairer funding, housing, planning, investment, infrastructure and support for regional communities.
• Paynesville Maritime Precinct officially opens following $13M investment to boost boating, tourism, jobs and local business growth
  Paynesville’s $13 million Slip Road Maritime Precinct officially opened, delivering improved waterfront access, jetties and boating facilities to boost tourism, local businesses, jobs and Gippsland Lakes recreation.
• Open House Latrobe Festival offers behind-the-scenes access to region's unique buildings, stories, communities and cultural heritage from 9 - 11 October
  Open House Latrobe will run from 9-11 October, offering behind-the-scenes access to more than 30 sites while celebrating the region's history, culture, industries, environment and future.